GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

Screen Share

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Dustin B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use and implement, but very pricey

Likeliness to Recommend

3 /10

What differentiates GoTo Meeting from other similar products?

The issue is the opposite, you have to procure multiple products from this vendor to get a fraction of what Teams & Zoom have available. GoTo Meeting alone has too many competitors. I would say that Citrix created a great product at the time, and took the quality aspect to new heights.

What is your favorite aspect of this product?

Quality and Customer Service would be the best aspects.

What do you dislike most about this product?

The cost. We used to have 25 licenses at 52 USD per seat. Now, we only have 1 due to high demand and features that Zoom and MS Teams provide, plus MS Teams conference room taps and ease of meeting setup. Even though technology is ever evolving, there's room for improvement by GoTo. However, it won't be with one product as you have to procure multiple GoTo Products and still don't have the full functionality of Teams or Zoom.

What recommendations would you give to someone considering this product?

If you want something easy to use, and implement, this is the product for you. If you go with the lower Enterprise version its 52.00/month USD, which allows 250-500 meeting participants. This also includes file share, screen sharing as well as request control of the remote computer (Windows/Mac)(haven't tested on Linux yet).

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Slower Product Innovation
  • Less Productive
  • Less Generous

peter a.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

GoTo Meeting ,a fantastic tool

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo meeting does well even in poor connectivity environments. Most webinars that i joined using GoTo never disconnected even when I was on the road compared to Microsoft Teams and Skype.

What is your favorite aspect of this product?

The poll, question and answering bars, you can easily move them around on the screen.

What do you dislike most about this product?

Not really identified anything yet

What recommendations would you give to someone considering this product?

This is a good tool considering areas with poor connectivity , mostly if you are an organization in africa

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Kevin G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to navigate and understand

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

They were one of the first in the market

What is your favorite aspect of this product?

I liked the ease of setting up meetings

What do you dislike most about this product?

There is not much that I dislike.

What recommendations would you give to someone considering this product?

This is a simple solutioin and cost effective depending on your needs.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Most Popular GoTo Meeting Comparisons