GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

Screen Share

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Matt t.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Fantastic product!!!

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

It is easy and suitable for conducting daily meetings It is a relatively and popular web conferencing platform with a wide range of Features

What is your favorite aspect of this product?

Easy to use It is easy for first time users to use It has the best support team members

What do you dislike most about this product?

I have nothing to dislike it is working perfectly for me

What recommendations would you give to someone considering this product?

It is cost effective It is easy to use

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

David M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

The G.O.A.T Software For Video Conferencing.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It's very effective in making communication a competitive tool for commercial purpose.

What is your favorite aspect of this product?

Excellent customer support. The interface is fast,it has no bugs. Beautiful video conference tool. It's set up was a breeze and it runs without interference with any of my other software. It has a cluster of application which interconnects with each other providing whole new level of experience.

What do you dislike most about this product?

No negativity towards it,I like everything that it offers.

What recommendations would you give to someone considering this product?

It has integration to it's two sisters services,Gotowebinar and Gototraining from which conference can be addressed with mechanics for more work situations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Clare M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Airtime Free Comm

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Beautiful HTML-savvy JavaScript for visual editing. VoIP and BIMs support.

What is your favorite aspect of this product?

File sharing

What do you dislike most about this product?

It has it all that any user may require

What recommendations would you give to someone considering this product?

May you all pick it for both personal and business communication

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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