GPS Insight Customer Reviews 2025 | Fleet Management

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GPS Insight

Composite Score

8.3 /10

CX Score

8.3 /10

75 Reviews Write a Review

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What is GPS Insight?

GPS Insight offers a vehicle and asset tracking solution for any type of business and every fleet size.

Company Details

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Awards & Recognition

GPS Insight won the following awards in the Fleet Management category

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Service Experience

2024

1 Top Rated Capabilities

1 Top Rated Features

2024

Strategy and Innovation
Service Experience

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

GPS Insight Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GPS Insight.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

93 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GPS Insight?

8% Negative

7% Neutral

85% Positive

Pros

Respectful
Security Protects
Friendly Negotiation
Performance Enhancing

Feature Ratings

Average 79

Vehicle Management

Dispatch Management

GPS Tracking

Vendor Management

Fuel Management

Cargo Management

Fleet Maintenance

Order Management

Driver Management

Asset Management

Inventory and Field Parts Management

Vendor Capability Ratings

Average 75

Business Value Created

Vendor Support

Ease of Implementation

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

GPS Insight Reviews

Petya D.

Role: Consultant
Industry: Transportation
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted May 2025

Love the product, cheaper and effective

Likeliness to Recommend

10 /10

What differentiates GPS Insight from other similar products?

it has a cheaper price compared to others

What is your favorite aspect of this product?

cheaper compared to the other similar products

What do you dislike most about this product?

nothing to dislike really

What recommendations would you give to someone considering this product?

go ahead and get it

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Efficient Service

Chris C.

Role: Industry Specific Role
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Encountered many bugs, but tech support is amazing

Likeliness to Recommend

10 /10

What differentiates GPS Insight from other similar products?

I believe, in particular, their training and tech support stand above others. We also appreciate their use of Google's mapping on their platform. Many others use their own maps, which are not familiar, or user friendly. Pricing is competitive.

What is your favorite aspect of this product?

Their customer service and tech support are particularly capable., knowledgeable, and willing to go the extra mile to try and resolve an issue.

What do you dislike most about this product?

The bugs. When we started with GPS Insight, we were sent a new model of GPS hardware to install in our trucks. This hardware has had MANY bugs! Most of which have considerably impacted our ability to utilize the GPS tracking in an effective way. We have also encountered useability issues with their "new" portal and erroneous reports. However, in every instance, tech support answers the phone immediately and works diligently to resolve. I wish our sales rep had told us, prior to our entering the sales contract, that we would be the Guinea pigs for new device line.

What recommendations would you give to someone considering this product?

Identify the GPS hardware they plan to ship to you. If it is their new XT25R device, I would get some assurances from the sales rep that the bugs have been worked out. As of this writing, there are still a few, rather frustrating issues that are still open.

Pros

Performance Enhancing
Trustworthy
Unique Features
Efficient Service

Cons

Less Reliable

Role: Information Technology
Industry: Utilities
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2025

Meets all our GPS tracking needs!

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

GPS Insight

What is GPS Insight?

Company Details

Book a Free Demo Today!

Awards & Recognition

GPS Insight Ratings

86 Likeliness to Recommend

1 Since last award

93 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love GPS Insight?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Vehicle Management Includes vehicle tracking, tire usage, and vehicle performance analysis.

Dispatch Management Includes customer qualification, work order management, route planning, and signature capture.

GPS Tracking Includes geo-fencing, real-time alerts, fleet tracking, Google maps, and mobile integration.

Vendor Management Consolidates all vendor information, tracks performance with metrics and KPIs, and evaluates risk with respect to sustainability, compliance, strategy, etc.

Fuel Management Includes fuel mileage reporting, fuel usage, and fuel performance.

Cargo Management Organize transaction data for delivery of goods and services. Includes tariff freight management, AWB database and management, quotes and warehouse processing.

Fleet Maintenance Includes work orders, vehicle repair histories, preventative maintenance, and maintenance alerts.

Order Management Includes order entry, order processing, order tracking, and parts management.

Driver Management Includes driver profile and qualifications, driver history, driver assignments, and driver monitoring.

Asset Management Solution centralizes an inventory of all corporate assets and integrates with a risk assessment of assets.

Inventory and Field Parts Management Includes full service lifecycle with van stocking, equipment purchasing tools, parts forecasting, and parts, tools, and other equipment queries and fulfillment.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

GPS Insight Reviews

Petya D.

Love the product, cheaper and effective

Likeliness to Recommend

Pros

Chris C.

Encountered many bugs, but tech support is amazing

Likeliness to Recommend

Pros

Cons

Meets all our GPS tracking needs!

Likeliness to Recommend

Pros

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Feature Ratings

Vehicle Management

Dispatch Management

GPS Tracking

Vendor Management

Fuel Management

Cargo Management

Fleet Maintenance

Order Management

Driver Management

Asset Management

Inventory and Field Parts Management

Vendor Capability Ratings

Business Value Created

Vendor Support

Ease of Implementation

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Ease of Customization