greytHR Customer Reviews 2025 | Payroll

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greytHR

Composite Score

8.0 /10

CX Score

8.4 /10

44 Reviews Write a Review

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What is greytHR?

greytHR provides HR and Payroll software for small & midsize businesses. It is a fully integrated cloud-based HR Payroll software that uses powerful automation to bring simplicity, speed and efficiency to all repetitive HR functions.

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Awards & Recognition

greytHR won the following awards in the Payroll category

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Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

0 Top Rated Capabilities

1 Top Rated Features

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

1 Top Rated Capabilities

1 Top Rated Features

2023

greytHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on greytHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love greytHR?

2% Negative

7% Neutral

91% Positive

Pros

Saves Time
Transparent
Enables Productivity
Trustworthy

Feature Ratings

Average 81

HR Systems Interface

Time and Attendance

Compensation Management

Vacation and Leave Tracking

Self Service Portal

Tax Form Preparation

Direct Deposit

Taxation Deduction

Benefits Calculation

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Average 77

Ease of Implementation

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Breadth of Features

Vendor Support

Also Featured in...

Workforce Management - Midmarket

Score 7.5

View greytHR in this category (opens in a new tab)

greytHR Reviews

Vivek P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Good tool for employee management

Likeliness to Recommend

9 /10

What differentiates greytHR from other similar products?

It is a good tool for employee management in an organisation. It has many features like tax declaration, document submission for the POI (proof of investment) salary description and a salary slip download

What is your favorite aspect of this product?

With the use of greytHR. I have realised that it is an excellent tool for employee management, where all employee details can be found. The various features like reimbursement details, tax declaration, salary description and a salary slip download(payroll). leave details and can apply for leaves are helpful for the employee.

What do you dislike most about this product?

I have been using greytHR for the last four years, and I found all the features it provides helpful and good, but one thing I would want it to improve is the user interface.

What recommendations would you give to someone considering this product?

Good Product

Pros

Efficient Service
Effective Service
Caring
Saves Time

Promod Kr. P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Great tool for employee management

Likeliness to Recommend

9 /10

What differentiates greytHR from other similar products?

It is a good tool for employee management in an organisation. It has many features like tax declaration, document submission for the POI (proof of investment), salary description and a salary slip download.

What is your favorite aspect of this product?

With the use of greytHR, I have realised that it is an excellent tool for employee management, where all employee details can be found. The various features like reimbursement details, tax declaration, salary description and a salary slip download(payroll), leave details and can apply for leaves are helpful for the employee.

What do you dislike most about this product?

I have been using greytHR for the last four years, and I found all the features it provides helpful and good, but one thing I would want it to improve is the user interface.

What recommendations would you give to someone considering this product?

Overall best platform for employee management. Go for it.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Matt B.

Role: Human Resources
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Payroll and reports can now be processed quickly

Likeliness to Recommend

9 /10

What differentiates greytHR from other similar products?

As an HR expert, I've relied on GreytHR for three years. I've found the software to be both user-friendly and helpful, and I've recommended it to my HR colleagues because of how easy it is to get started with and how quickly any questions are answered. They also guarantee that any problems be addressed promptly.

What is your favorite aspect of this product?

It's simple to use and understand, making it a great choice for beginners. They're one of the industry's pioneers, and they've improved dramatically over the years. dealt with immediately after a ticket is raised. Payroll-related issues have been addressed most frequently.

What do you dislike most about this product?

Long-term use causes an automated disconnection and an error notice. Once again, this information should be entered throughout the employee master registration process.

What recommendations would you give to someone considering this product?

Facilitating full-scale employee orientation and onboarding. Management and Administration are responsible for storing all employee information digitally and creating user accounts for all employees.

Pros

Efficient Service
Includes Product Enhancements
Security Protects
Helps Innovate

greytHR

What is greytHR?

Company Details

Book a Free Demo Today!

Awards & Recognition

greytHR Ratings

88 Likeliness to Recommend

1 Since last award

91 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love greytHR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

HR Systems Interface Ability to interface with the organization’s HR system.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Benefits Calculation Ability to calculate benefits

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Workforce Management - Midmarket

greytHR Reviews

Vivek P.

Good tool for employee management

Likeliness to Recommend

Pros

Promod Kr. P.

Great tool for employee management

Likeliness to Recommend

Pros

Matt B.

Payroll and reports can now be processed quickly

Likeliness to Recommend

Pros

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Feature Ratings

HR Systems Interface

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Compensation Management

Vacation and Leave Tracking

Self Service Portal

Tax Form Preparation

Direct Deposit

Taxation Deduction

Benefits Calculation

Accounting Systems Interface

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Ease of Data Integration

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