greytHR Customer Reviews 2025 | Payroll

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greytHR

Composite Score

8.0 /10

CX Score

8.4 /10

44 Reviews Write a Review

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What is greytHR?

greytHR provides HR and Payroll software for small & midsize businesses. It is a fully integrated cloud-based HR Payroll software that uses powerful automation to bring simplicity, speed and efficiency to all repetitive HR functions.

Company Details

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Awards & Recognition

greytHR won the following awards in the Payroll category

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Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

0 Top Rated Capabilities

1 Top Rated Features

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

1 Top Rated Capabilities

1 Top Rated Features

2023

greytHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on greytHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love greytHR?

2% Negative

7% Neutral

91% Positive

Pros

Saves Time
Transparent
Enables Productivity
Trustworthy

Feature Ratings

Average 81

HR Systems Interface

Time and Attendance

Compensation Management

Vacation and Leave Tracking

Self Service Portal

Tax Form Preparation

Direct Deposit

Taxation Deduction

Benefits Calculation

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Average 77

Ease of Implementation

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Breadth of Features

Vendor Support

Also Featured in...

Workforce Management - Midmarket

Score 7.5

View greytHR in this category (opens in a new tab)

greytHR Reviews

Deepak G.

Role: Human Resources
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Reliable product but ease of access is expected

Likeliness to Recommend

9 /10

What differentiates greytHR from other similar products?

Customization of requirement by implementation team

What is your favorite aspect of this product?

Payroll working

What do you dislike most about this product?

Attendance and Leave configuration. Payroll run time is high if employee count is high

What recommendations would you give to someone considering this product?

Please go for it if your primary usage is Payroll and Tax working of employee

Pros

Caring
Helps Innovate
Unique Features
Saves Time

Aakash K.

Role: Human Resources
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Easy to use but needs more updates

Likeliness to Recommend

8 /10

What differentiates greytHR from other similar products?

Payroll Processing is fast. Attendance is easy to use. Employee Friendly

What is your favorite aspect of this product?

Payroll Processing and features

What do you dislike most about this product?

CTC Master update

What recommendations would you give to someone considering this product?

OK to go with

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Narayana M.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Good Software to use with

Likeliness to Recommend

9 /10

What differentiates greytHR from other similar products?

It is Cloud base and easy to operate

What is your favorite aspect of this product?

payroll processing

What do you dislike most about this product?

Still Revised returns not implemented

What recommendations would you give to someone considering this product?

It is good software to use which saves our time

Pros

Trustworthy
Efficient Service
Saves Time
Respectful

greytHR

What is greytHR?

Company Details

Book a Free Demo Today!

Awards & Recognition

greytHR Ratings

88 Likeliness to Recommend

1 Since last award

91 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love greytHR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

HR Systems Interface Ability to interface with the organization’s HR system.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Benefits Calculation Ability to calculate benefits

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Workforce Management - Midmarket

greytHR Reviews

Deepak G.

Reliable product but ease of access is expected

Likeliness to Recommend

Pros

Aakash K.

Easy to use but needs more updates

Likeliness to Recommend

Pros

Narayana M.

Good Software to use with

Likeliness to Recommend

Pros

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Feature Ratings

HR Systems Interface

Time and Attendance

Compensation Management

Vacation and Leave Tracking

Self Service Portal

Tax Form Preparation

Direct Deposit

Taxation Deduction

Benefits Calculation

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Breadth of Features

Vendor Support