greytHR Customer Reviews 2025 | Payroll

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greytHR

Composite Score

8.0 /10

CX Score

8.4 /10

44 Reviews Write a Review

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What is greytHR?

greytHR provides HR and Payroll software for small & midsize businesses. It is a fully integrated cloud-based HR Payroll software that uses powerful automation to bring simplicity, speed and efficiency to all repetitive HR functions.

Company Details

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Awards & Recognition

greytHR won the following awards in the Payroll category

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Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

0 Top Rated Capabilities

1 Top Rated Features

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

1 Top Rated Capabilities

1 Top Rated Features

2023

greytHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on greytHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love greytHR?

2% Negative

7% Neutral

91% Positive

Pros

Saves Time
Transparent
Enables Productivity
Trustworthy

Feature Ratings

Average 81

HR Systems Interface

Time and Attendance

Compensation Management

Vacation and Leave Tracking

Self Service Portal

Tax Form Preparation

Direct Deposit

Taxation Deduction

Benefits Calculation

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Average 77

Ease of Implementation

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Breadth of Features

Vendor Support

Also Featured in...

Workforce Management - Midmarket

Score 7.5

View greytHR in this category (opens in a new tab)

greytHR Reviews

Tarang B.

Role: Human Resources
Industry: Electronics
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jul 2022

GreytHR is a great tool to manage multiple segment

Likeliness to Recommend

10 /10

What differentiates greytHR from other similar products?

Client interaction and easy functionality

What is your favorite aspect of this product?

Simple steps to update employees data

What do you dislike most about this product?

Pop-ups appearing in starting page

What recommendations would you give to someone considering this product?

Get GreytHR to run an organisation without Hessle

Pros

Helps Innovate
Unique Features
Efficient Service
Inspires Innovation

Eram F.

Role: Human Resources
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Team provides training session for each module.

Likeliness to Recommend

10 /10

What differentiates greytHR from other similar products?

Has very supportive client support team.

What is your favorite aspect of this product?

It is accessible on the mobile phone as well.

What do you dislike most about this product?

Nothing such

What recommendations would you give to someone considering this product?

Has training sessions which helps new user admin to get acquainted with the software

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

jitendra s.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

User friendly, Easy to use, fantastic product

Likeliness to Recommend

9 /10

What differentiates greytHR from other similar products?

Service delivery, Vedios are available for any kindly of query. And quick response graythr team

What is your favorite aspect of this product?

Easy to customize as per requirement

What do you dislike most about this product?

This is suggestion if one RM assigned for the client then it is more easy to resolve the query.. anyway ticket facility is very awesome and get query resolve on immediate basis

What recommendations would you give to someone considering this product?

Onboarding ,Time management and HR Payroll Module since we are using these

Pros

Efficient Service
Effective Service
Inspires Innovation
Client Friendly Policies

Cons

Less Respectful

greytHR

What is greytHR?

Company Details

Book a Free Demo Today!

Awards & Recognition

greytHR Ratings

88 Likeliness to Recommend

1 Since last award

91 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love greytHR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

HR Systems Interface Ability to interface with the organization’s HR system.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Benefits Calculation Ability to calculate benefits

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Workforce Management - Midmarket

greytHR Reviews

Tarang B.

GreytHR is a great tool to manage multiple segment

Likeliness to Recommend

Pros

Eram F.

Team provides training session for each module.

Likeliness to Recommend

Pros

jitendra s.

User friendly, Easy to use, fantastic product

Likeliness to Recommend

Pros

Cons

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Feature Ratings

HR Systems Interface

Time and Attendance

Compensation Management

Vacation and Leave Tracking

Self Service Portal

Tax Form Preparation

Direct Deposit

Taxation Deduction

Benefits Calculation

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Breadth of Features

Vendor Support