

In Partnership With SelectHub

What is HCL Commerce?
HCL Commerce Cloud provides the richest set of commerce capabilities for B2B, B2C, B2B2C and D2C, all on one single, proven solution. It offers features like catalog management, merchandising, and order management.
Company Details
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In Partnership With SelectHub
HCL Commerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HCL Commerce.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL Commerce?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Portal
Content Management
Reporting and Analytics
Predictive Recommendations
Catalog Management
Microsite Management
Retargeting Capabilities
Integrated Search
Payment Processing
Order Management
Content Localization
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Ease of Implementation
Business Value Created
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Ease of IT Administration
Usability and Intuitiveness
Also Featured in...
hclcommercecloud-20240925152630 (1)

HCL Commerce Cloud

HCL Commerce Cloud Product

What is HCL Commerce Cloud?
HCL Commerce Reviews

Ryan S.
- Role: C-Level
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Mar 2024
Great product, easy to use and tremendous support
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
Easy to use that is modern
What is your favorite aspect of this product?
Simplicity of their solutions
What do you dislike most about this product?
The glitches that occur
What recommendations would you give to someone considering this product?
Study the competitors and make sure you're setting the industry standard
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Inspires Innovation
Cons
- Slower Product Innovation
- Security Frustrates
Please tell us why you think this review should be flagged.

Sahil k.
- Role: Finance
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted Mar 2024
Great product with improvable shortcomings.
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
The merchandising tools, precision marketing, site search, customer experience management, catalog and content management, and social commerce capabilities.
What is your favorite aspect of this product?
Streamlined Integration
What do you dislike most about this product?
User interface
What recommendations would you give to someone considering this product?
Try it once as this product has good capabilities to help you grow your business with great integration features.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.

Agus T.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2024
A powerful solution to manage your online presence
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
HCL Commerce offers extensive customization options, allowing them to seamlessly integrate their brand identity throughout the e-commerce platform. Additionally, HCL Commerce's flexible, open-source architecture is advantageous for firms with unique branding and design requirements. This level of customization strengthens brand recognition and ensures a cohesive, on-brand experience for customers.
What is your favorite aspect of this product?
HCL Commerce's robust inventory management system is one of its most impressive features. Its comprehensive inventory tracking and order fulfillment features ensure that the online shopping experience is always smooth and efficient. This operational efficiency level reduces the burden on the security firm's staff and instills confidence in customers. Customers can trust that their orders will be processed and delivered with precision.
What do you dislike most about this product?
However, it's essential to address the platform's potential limitations in terms of integration with other business-critical systems. To streamline workflows and data management, it is beneficial to rely on a diverse ecosystem of software solutions. Connecting HCL Commerce with existing systems can further enhance this benefit.
What recommendations would you give to someone considering this product?
It is a transformative solution for those seeking to improve their online presence and optimize the customer experience. By utilizing the platform's advanced capabilities in personalization, customization, and inventory management, security firms can increase engagement, sales, and customer loyalty. HCL Commerce is committed to innovation and customer-centricity, making it the go-to solution for those looking to thrive in the digital age as the e-commerce landscape continues to evolve.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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