
What is HeadSpin?
Empowering development, QA, Operations, and product teams to assure optimal mobile, web, audio, and video experiences throughout the app lifecycle
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HeadSpin?
Pros
- Saves Time
- Respectful
- Effective Service
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Automated Testing
Mobile Security Testing
Cloud Device Farm (Physical and Simulator)
Performance Testing
Browser Testing
Virtual Mobile Devices
Artifact Management
Device and OS Versions Coverage
3rd Party Testing Tool Integration
Mobile Test Environment and Lab Management
Development Use
Vendor Capability Ratings
Ease of IT Administration
Ease of Data Integration
Vendor Support
Business Value Created
Ease of Implementation
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Customization
HeadSpin Reviews

Michael W.
- Role: Consultant
- Industry: Media
- Involvement: Initial Implementation
Submitted Jun 2022
Great, trend-setting option but work on price!
Likeliness to Recommend
What differentiates HeadSpin from other similar products?
It was one of the first in this space, so that always (or should) come with an edge above the rest.
What is your favorite aspect of this product?
HeadSpin empowers you with tools to test your user experience almost anywhere on the globe!
What do you dislike most about this product?
Just a suggestion to enable greater adoption via price point reduction.
What recommendations would you give to someone considering this product?
HeadSpin takes this technology and its utility very seriously. Also, consider who you trust your data with most against the competition.
Pros
- Performance Enhancing
- Effective Service
- Caring
- Continually Improving Product
Please tell us why you think this review should be flagged.

Hassam A.
- Role: Vendor Management
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Great for performance testing, Innovation amazes
Likeliness to Recommend
What differentiates HeadSpin from other similar products?
Headspin cloud support and Performance testing is better than browserstack. Headspin Network recording feature makes it unique in the market due to this feature we were able record problematic network parameters that enhanced our application performance. Viewing recorded tests and snapshots made it easier to view errors and make strategic decisions.
What is your favorite aspect of this product?
I loved Network recording feature which gave the ability to see parts of application where unnecessary data was being consumed. We pushed parallel testing to limits and added 100 devices to run them parallelly and to my surprise it out performed due efficient load balancing of Pboxes.
What do you dislike most about this product?
Reporting Dashboard is my most disliked part as they are using third party Grafana and it did not please clients with high expectations so we have to create our own reporting dashboard from scratch and integrated it with Headspin. On premises management of devices requires a lot of patience and support from the Headspin team. The support is good but still devices coverage was not good 20% of our devices remained offline and troubleshooting just continued throughout the project.
What recommendations would you give to someone considering this product?
This is a very good product if you are looking to improve the performance of your application and doing scalability testing. Besides integration of AI and ML pipelines is innovative and data management is getting better everyday. Cloud farming is good as we get real devices and network recording makes issues easier to reproduce due to advent of video and screen recording. Overall this is a good platform but a little bit expensive if your needs are small.
Pros
- Inspires Innovation
- Respectful
- Friendly Negotiation
- Continually Improving Product
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.

Jonathan B.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
HeadSpin really saves us time to monitor our games
Likeliness to Recommend
What differentiates HeadSpin from other similar products?
HeadSpin will give you detailed performance metrices how your system behaves. You can also add your own device on their cloud using their "Bring Your Own Device" feature.
What is your favorite aspect of this product?
The performance testing. Wherein you can easily record your entire session (maximum of 2 hrs) and you can get the entire performance metrics for it. You can easily read the graphs for e.g. Memory, CPU %, Battery Consumption, etc.
What do you dislike most about this product?
Maybe the availability of the devices since it will be charged per device.
What recommendations would you give to someone considering this product?
HeadSpin gives us the ability to test our games' performance and able to profile it on the devices that real people use everyday. This is extremely helpful for testing the mobile experience, it also helps us identify issues and bugs to our games that consuming high CPU %, Memory %, Battery % consumption, etc. It really saves us time to monitor our games performance on the devices to make sure we can give the best gaming experience to our customers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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