HeadSpin Logo
HeadSpin Logo
HeadSpin

HeadSpin

Composite Score
7.6 /10
CX Score
7.7 /10
Category
HeadSpin
7.6 /10

What is HeadSpin?

Empowering development, QA, Operations, and product teams to assure optimal mobile, web, audio, and video experiences throughout the app lifecycle

Company Details


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Awards & Recognition

HeadSpin won the following awards in the Mobile Application Testing category

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HeadSpin Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HeadSpin.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HeadSpin?

0% Negative
7% Neutral
93% Positive

Pros

  • Saves Time
  • Respectful
  • Effective Service
  • Altruistic

Feature Ratings

Average 84

Automated Testing

92

Mobile Security Testing

89

Cloud Device Farm (Physical and Simulator)

89

Performance Testing

89

Browser Testing

86

Virtual Mobile Devices

86

Artifact Management

86

Device and OS Versions Coverage

85

3rd Party Testing Tool Integration

85

Mobile Test Environment and Lab Management

85

Development Use

85

Vendor Capability Ratings

Average 80

Ease of IT Administration

83

Ease of Data Integration

82

Vendor Support

82

Business Value Created

82

Ease of Implementation

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Usability and Intuitiveness

79

Breadth of Features

78

Quality of Features

77

Ease of Customization

77

HeadSpin Reviews

Michael W.

  • Role: Consultant
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jun 2022

Great, trend-setting option but work on price!

Likeliness to Recommend

9 /10

What differentiates HeadSpin from other similar products?

It was one of the first in this space, so that always (or should) come with an edge above the rest.

What is your favorite aspect of this product?

HeadSpin empowers you with tools to test your user experience almost anywhere on the globe!

What do you dislike most about this product?

Just a suggestion to enable greater adoption via price point reduction.

What recommendations would you give to someone considering this product?

HeadSpin takes this technology and its utility very seriously. Also, consider who you trust your data with most against the competition.

Pros

  • Performance Enhancing
  • Effective Service
  • Caring
  • Continually Improving Product

Hassam A.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Great for performance testing, Innovation amazes

Likeliness to Recommend

8 /10

What differentiates HeadSpin from other similar products?

Headspin cloud support and Performance testing is better than browserstack. Headspin Network recording feature makes it unique in the market due to this feature we were able record problematic network parameters that enhanced our application performance. Viewing recorded tests and snapshots made it easier to view errors and make strategic decisions.

What is your favorite aspect of this product?

I loved Network recording feature which gave the ability to see parts of application where unnecessary data was being consumed. We pushed parallel testing to limits and added 100 devices to run them parallelly and to my surprise it out performed due efficient load balancing of Pboxes.

What do you dislike most about this product?

Reporting Dashboard is my most disliked part as they are using third party Grafana and it did not please clients with high expectations so we have to create our own reporting dashboard from scratch and integrated it with Headspin. On premises management of devices requires a lot of patience and support from the Headspin team. The support is good but still devices coverage was not good 20% of our devices remained offline and troubleshooting just continued throughout the project.

What recommendations would you give to someone considering this product?

This is a very good product if you are looking to improve the performance of your application and doing scalability testing. Besides integration of AI and ML pipelines is innovative and data management is getting better everyday. Cloud farming is good as we get real devices and network recording makes issues easier to reproduce due to advent of video and screen recording. Overall this is a good platform but a little bit expensive if your needs are small.

Pros

  • Inspires Innovation
  • Respectful
  • Friendly Negotiation
  • Continually Improving Product

Cons

  • Charges for Enhancements

Jonathan B.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

HeadSpin really saves us time to monitor our games

Likeliness to Recommend

10 /10

What differentiates HeadSpin from other similar products?

HeadSpin will give you detailed performance metrices how your system behaves. You can also add your own device on their cloud using their "Bring Your Own Device" feature.

What is your favorite aspect of this product?

The performance testing. Wherein you can easily record your entire session (maximum of 2 hrs) and you can get the entire performance metrics for it. You can easily read the graphs for e.g. Memory, CPU %, Battery Consumption, etc.

What do you dislike most about this product?

Maybe the availability of the devices since it will be charged per device.

What recommendations would you give to someone considering this product?

HeadSpin gives us the ability to test our games' performance and able to profile it on the devices that real people use everyday. This is extremely helpful for testing the mobile experience, it also helps us identify issues and bugs to our games that consuming high CPU %, Memory %, Battery % consumption, etc. It really saves us time to monitor our games performance on the devices to make sure we can give the best gaming experience to our customers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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