HelloTeam Logo
HelloTeam Logo
Helloteam Inc

HelloTeam

Composite Score
7.5 /10
CX Score
8.0 /10
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HelloTeam
7.5 /10

What is HelloTeam?

HelloTeam employee retention platform combining performance management, employee engagement and workplace connectivity. The platform is a modern engagement and talent management platform focusing on the main driver of your company’s success – your people.

Company Details

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HelloTeam Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HelloTeam?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 83

Action Planning

100

Benchmarking

95

Audience Segmentation

87

Analytics and Reporting

85

Social Recognition

85

Automatic Notifications

84

Dashboards and Visualization

81

Pulse Surveys

80

Templates & Question Library

80

Questionnaire Design/Survey Builder

74

Vendor Capability Ratings

Average 86

Quality of Features

91

Availability and Quality of Training

89

Product Strategy and Rate of Improvement

89

Vendor Support

87

Breadth of Features

86

Ease of Customization

85

Ease of Data Integration

84

Ease of Implementation

83

Business Value Created

82

Ease of IT Administration

81

Usability and Intuitiveness

80

HelloTeam Reviews

Donna-sue C.

  • Role: Public Sector
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Product for creating an excellent work environment

Likeliness to Recommend

9 /10

What differentiates HelloTeam from other similar products?

It’ nice to be able to interact with different workers through HelloTeam, particularly since plenty of us are performing from home. I favor the announcements that my company makes, which i’m able to notice past announcements in case i want to reference the information. HelloTeam has helped to create things fun at work.

What is your favorite aspect of this product?

The factor i like the best concerning this platform is that I have the chance to show my feeling to my colleagues with a bit over just a small “Thank you for your help!”. Another thing that I conjointly like about this platform is that it’s terribly easy which you’ve got multiple functionalities and customization. How intuitive it is to use. The flexibleness to form one-on-ones, surveys, and performance evaluations that suit your needs. The client support that Helloteam offers.

What do you dislike most about this product?

That there isn’t the way to organize the performance evaluations that you just create, like into folders or something similar. That you can’t have additional individuals attached to a 1:1 (sometimes our managers meet with a small group and would love to use this same process). That the survey defaults to sending it to the entire company (it’s just like the “reply all” collapse for email). Those managers don’t get an email alert when somebody on their team is given a high 5. I would prefer to see HelloTeam become a lot of modernized.

What recommendations would you give to someone considering this product?

I need to figure out and facilitate my strive to maintain my amazing worker status. It’s additionally nice to be able to enter my skills in HelloTeam. It’s recommended from my side.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Generous

Josh T.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

An excellent tool with plenty of support.

Likeliness to Recommend

8 /10

What differentiates HelloTeam from other similar products?

The most effective part is quick, extremely useful client service. Anyone we contact is incredibly capable and addresses issues or problems very quickly. Kendra specifically may be a rare gem! One among the best resources I’ve ever worked with, across any system, for resolving issues or group action questions/ideas. It’ very apparent that customer service is a prime priority to HelloTeam.

What is your favorite aspect of this product?

I like that this solely takes a number of minutes to screen yourself before planning to work. It’s very easy that I simply fit it into my morning routine, so I don’t forget to do it. I individually use helloteam to do performance reviews, 1 : 1s, and goals. I’ll additionally use it to present virtual high fives to my teammates. It’s nice in these areas. It feels terribly intuitive, and their support team trained us on best practices!

What do you dislike most about this product?

One issue (that has since been resolved) was that after we had a dozen surveys active, the pages would load slow, over five minutes whenever we scroll or click to a replacement page. Kendra took this very seriously and worked with their system tech team relentlessly till they resolved it.

What recommendations would you give to someone considering this product?

If you’re trying for an answer that enables you – as a team leader – and your team to provide consistent, honest worker feedback and engagement, HelloTeam should be considered.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Inspires Innovation

Dana K.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It is a great product for amazing work environment

Likeliness to Recommend

9 /10

What differentiates HelloTeam from other similar products?

It's nice to be able to interact with different workers through HelloTeam, particularly since plenty of us are performing from home. I favor the announcements that my company makes, and I’m able to notice past announcements in case I want to reference the information. HelloTeam has helped to create things fun at work.

What is your favorite aspect of this product?

The factor I like the best concerning this platform is that I have the chance to show my feeling to my colleagues with a bit over just a small “Thank you for your help!”. Another thing that I conjointly like about this platform is that it’s terribly easy and you’ve got multiple functionalities and customization. How intuitive it is to use. The flexibility to form one-on-ones, surveys, and performance evaluations that suit your needs. The client support that Helloteam offers.

What do you dislike most about this product?

That there isn’t a way to organize the performance evaluations that you just create, like into folders or something similar. That you can’t have additional individuals attached to a 1:1 (sometimes our managers meet with a small group and would love to use this same process). That the survey defaults to sending it to the entire company (it’s just like the “reply all” collapse for email). Those managers don’t get an email alert when somebody on their team is given a high 5.

What recommendations would you give to someone considering this product?

I need to figure out and facilitate my strive to maintain my amazing worker status. It’s additionally nice to be able to enter my skills in HelloTeam. It’s recommended from my side.

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Altruistic