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Hive

Hive

Composite Score
8.6 /10
CX Score
8.8 /10
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Category
Hive
8.6 /10

What is Hive?

Hive is the new platform for organizing your company's work. Every team should have a simple way to track who is working on what, and leaders should have a clear view of progress. Hive integrates with over 1,000 popular tools, like Slack, Google Apps, Salesforce, Mailchimp and WordPress. It also supports integrations for files from Box, Google Drive and Dropbox.

Company Details

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Awards & Recognition

Hive won the following awards in the Project Management - Midmarket category

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Hive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hive?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Performance Enhancing
  • Friendly Negotiation

Feature Ratings

Average 88

Collaboration

92

Planning and Scheduling

89

Time & Expense Tracking

87

Reporting

87

Hierarchical Task Management

86

Vendor Capability Ratings

Average 86

Business Value Created

89

Breadth of Features

89

Ease of Implementation

88

Quality of Features

87

Product Strategy and Rate of Improvement

87

Ease of IT Administration

87

Ease of Data Integration

87

Usability and Intuitiveness

85

Ease of Customization

85

Vendor Support

84

Availability and Quality of Training

82

Hive Reviews

Lars N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Hive is easy to use and very flexible.

Likeliness to Recommend

9 /10

What differentiates Hive from other similar products?

Hive is easy to set up and offers a variety of options for organizing and viewing projects. It also allows us to add external users without paying for a seat. This is extremely important because we want our clients to have access to our project boards, but we don't need full functionality for them.

What is your favorite aspect of this product?

With its abundance of features and ease of use, Hive allows exactly the perfect amount of modifications to work with our internal project management procedures. For example, it can be customized to open new projects or add tasks to existing ones. To leverage project data in custom views and reports, it also allows us to define custom fields.

What do you dislike most about this product?

The mobile app is not as good as the desktop version.

What recommendations would you give to someone considering this product?

Hive is an effective tool for managing and analyzing data that works well in a variety of situations. It's perfect for delegating tasks and overseeing projects with your group. By using this tool, the team's productivity will improve and it will also help in managing the project objectives.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tora M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Centralized Efficiency with Hive Workspaces

Likeliness to Recommend

9 /10

What differentiates Hive from other similar products?

This consolidated view eliminates duplication of effort. It provides incoming shift workers with instant information on the current status of active issues. The latest updates, attachments, comments, and status assignments are readily available. This eliminates the need to search for information in messaging applications and status emails.

What is your favorite aspect of this product?

For more complex challenges that require collaboration, Hive's task-dedicated chat streams provide a dynamic space for problem-solving. Team members can initiate sub-tasks, mention specific colleagues for specific information, and consolidate tribal knowledge, all in one auditable location, avoiding the fragmentation of information seen in traditional communication channels.

What do you dislike most about this product?

While it may take time for some users to adapt to the Hive interface, its centralized visibility and contextual richness for daily IT tickets, projects, and team responsibilities are invaluable. We have seen a tangible improvement in cross-functional collaboration, significantly reducing task delivery delays.

What recommendations would you give to someone considering this product?

In my job, we use Hive as a central hub for open support tickets, escalations, and special IT projects. Hive alerts take center stage by automatically notifying the team of high-severity incidents, impending SLA breaches, or comments on critical requests. This proactive approach keeps everyone informed without the need for disruptive meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muskan H.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

User-friendly interface

Likeliness to Recommend

9 /10

What differentiates Hive from other similar products?

Hive's scalability, customizable data processing, support for multiple data formats, SQL-based language, integration with the Hadoop ecosystem, and user-friendly interface can make it a useful tool for organizing company work.

What is your favorite aspect of this product?

Hive has a user-friendly interface that makes it easy to manage company’s work. This can be useful for companies that have employees with varying levels of technical expertise.

What do you dislike most about this product?

other products that are specifically designed for project management, collaboration, and workflow management that may be better suited for organizing company work than Hive.

What recommendations would you give to someone considering this product?

Its user-friendly interface that make company’s work easy to track about who is working on what. And leaders have clear view of progress.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

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