Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

Composite Score
8.3 /10
CX Score
8.3 /10
Category
Hootsuite Social Media Management Enterprise
8.3 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Monitoring category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

89 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

8% Negative
2% Neutral
90% Positive

Pros

  • Efficient Service
  • Respectful
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 87

Social Media Channel Integration Inbound

90

Competitor Tracking

89

Collaboration

89

Dashboards and Reporting

89

Visual Analytics

88

Publishing

88

Audience Segmentation

86

Influencer Identification

84

Sentiment Analysis

83

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Business Value Created

88

Ease of IT Administration

86

Quality of Features

86

Breadth of Features

86

Availability and Quality of Training

86

Usability and Intuitiveness

85

Ease of Customization

85

Ease of Data Integration

84

Vendor Support

84

Product Strategy and Rate of Improvement

83

Hootsuite Social Media Management Enterprise Reviews

Lisa W.

  • Role: Industry Specific Role
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Best social media monitoring product

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

This is the best and powerful social media monitoring platform I have used in my career experience.

What is your favorite aspect of this product?

It has great tools that enables us to monitor the progress of our social media tools. It has gives on time insights on how our customers are interacting with our social media tools. Publishing our content and sending campaigns is executed effectively.

What do you dislike most about this product?

This is amazing tool and I have not experienced any major performance challenge from its operation.

What recommendations would you give to someone considering this product?

I highly recommend this platform to any company for better social media monitoring and marketing.

Pros

  • Enables Productivity
  • Unique Features
  • Inspires Innovation
  • Caring

Tiffany W.

  • Role: Industry Specific Role
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Excellent social media management product

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

The product has great features that enables our teams to have easy access to our our social media tools and monitor them.

What is your favorite aspect of this product?

I like the capability of this product to ensure that our social media accounts are well managed and monitored. It gives us clear guidelines on how to manage our relationship with our clients on our social media platforms. It is very effective in linking our marketing channels with social media tools and reaching many clients.

What do you dislike most about this product?

This is amazing tool and I have nothing to dislike from its operation.

What recommendations would you give to someone considering this product?

I totally recommend this platform to any company for effective management of our social media platforms.

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Gustavo M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Fantastic product

Likeliness to Recommend

7 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Easy to use

What is your favorite aspect of this product?

Create smarter campaigns on social media. Create custom campaigns that fit the content

What do you dislike most about this product?

at first nothing

What recommendations would you give to someone considering this product?

can acquire without fear

Pros

  • Reliable
  • Unique Features
  • Caring
  • Client Friendly Policies

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