Hootsuite Social Media Management Enterprise
What is Hootsuite Social Media Management Enterprise?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
92 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 89%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 90%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management Enterprise?
Pros
- Respectful
- Trustworthy
- Efficient Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Social Asset Management
Social Post Archival
Campaign Execution
Dashboards and Visualization
Social Response Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Vendor Support
Ease of Data Integration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
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Hootsuite Social Media Management Enterprise Reviews
Michael S.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Nov 2023
The gold standard of social, tools. Cost is high.
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
It is the gold standard and includes basically every feature that all of the other social media tools include, but in a visually appealing and easy to use way.
What is your favorite aspect of this product?
The reporting funciton.
What do you dislike most about this product?
The price was too high for us.
What recommendations would you give to someone considering this product?
Work with them on the price to the best of your ability and consider alternatives if you cannot afford this tool
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Transparent
Cons
- Wastes Time
- Vendor Friendly Policies
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Dan W.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Apr 2023
Provides quick and easy social editing
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Number of social media accounts available
What is your favorite aspect of this product?
ability to post to multiple socials at once
What do you dislike most about this product?
free trial is a bit limited
What recommendations would you give to someone considering this product?
time saving aspects are what attracted us to this product
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Chandan Y.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Awesome Product
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Hootsuite made it simple to post to numerous networks without duplicating content.
What is your favorite aspect of this product?
its simple to post to numerous networks without duplicating content.
What do you dislike most about this product?
Its Expensive
What recommendations would you give to someone considering this product?
Study your needs and then go for it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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