Hootsuite Social Media Management Enterprise
What is Hootsuite Social Media Management Enterprise?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
92 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management Enterprise?
Pros
- Respectful
- Trustworthy
- Efficient Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Social Asset Management
Social Post Archival
Campaign Execution
Dashboards and Visualization
Social Response Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Vendor Support
Ease of Data Integration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Hootsuite Social Media Management Enterprise Reviews
Susan D.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2021
Disappointing Features but Great Customer Service
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Greatest customer service.
What is your favorite aspect of this product?
The price is fair for the features and easy to collaborate in the program.
What do you dislike most about this product?
Definitely lacking in features all around. Needs improvement on offerings for all social media channels and interaction options need upgrading.
What recommendations would you give to someone considering this product?
If social media is not crucial for your role/business, then their limited features won't be a bother for you and this tool is perfect.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Cons
- Less Productive
- Less Performance Enhancing
- Commodity Features
Please tell us why you think this review should be flagged.
DAVID K.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2021
Ease of visibility
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Super easy to set up all accounts on platform
What is your favorite aspect of this product?
Super easy to set up all accounts on platform
What do you dislike most about this product?
Takes a little bit to get use to navigating the platform
What recommendations would you give to someone considering this product?
None come to mind
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Arnold W.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2021
There is no better way to organize posts
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
I have used several platforms that offer very similar services but none have been as accessible and easy to use as Hootsuite, since it has a very friendly platform or interface to handle and use it, learning how to place dated publications is very easy and make an adjustment when and how we want it to go out no matter how long
What is your favorite aspect of this product?
His way of working has been among the best programmers of publications for social networks, which implies a great advance in his work, a page that is responsible for always being at the forefront and offering new options for its clients and a technical support trained to Any questions about Hootsuite Social Media Management Enterprise, it is a very capable platform of everything.
What do you dislike most about this product?
But since not everything is always good, Hootsuite Social Media Management Enterprise sometimes closes unexpectedly, and also what seems a bit out of place are the plans, they should be a little cheaper or a little more flexible, even offer better offers so that we can have more relevance and improvements in your sales and better satisfied customers
What recommendations would you give to someone considering this product?
Since I discovered this platform, my way of handling social networks has totally changed, it is easier, more organized, very methodological, more detailed and of course segmented, the best of all is to be able to make a whole schedule of publications and be able to go to rest or on vacation even. It is undoubtedly a service that causes you to use it.
Pros
- Performance Enhancing
- Unique Features
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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