Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Hootsuite Social Media Management Enterprise
8.9 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Management - Enterprise category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

92 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Trustworthy
  • Efficient Service
  • Saves Time

Feature Ratings

Average 86

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

89

Social Media Channel Integration Outbound

88

Social Asset Management

88

Social Post Archival

88

Campaign Execution

87

Dashboards and Visualization

87

Social Response Management

86

Contextual Analysis

84

Trend Analysis

84

Sentiment Analysis

83

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Business Value Created

87

Availability and Quality of Training

86

Ease of IT Administration

86

Quality of Features

85

Usability and Intuitiveness

85

Vendor Support

85

Ease of Data Integration

85

Ease of Customization

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Hootsuite Social Media Management Enterprise Reviews

Jared S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Simple way to publish on our social networks

Likeliness to Recommend

10 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Caused several pages offer a service similar to Hootsuite but where you are in a very poor service some offer limited time to publish others are very expensive others do not comply with what was promised tend to be confusing or are not reliable to trust our social networks, or accounts that we have. The plans it offers are very accessible compared to a similar plan on another page which incidentally does not offer OR give the best deal or the best service to users. In this HootSuite takes the lead by far it is inevitable because it has a lot of experience in terms of its work

What is your favorite aspect of this product?

What I love about this platform that I can organize myself for hours days weeks months and much more in advance we can organize in the best way to publish and think well each publication apart we can organize it to a certain population at a certain time the statistics they offer us is very complete so we can be guided by it and have better receptivity among the users or groups that we have to send said publication.

What do you dislike most about this product?

What I don't like about Hootsuite is that there are some plans that are not very good and profitable but still it is not enough to use it because over time we will obtain good statistics that could work for us later Although it is a platform that sometimes has its Sometimes publications are duplicated twice which is a very bad error For our social networks it is something that can be solved manually but I would like them to solve it as soon as possible the better.

What recommendations would you give to someone considering this product?

I love this platform because we simply organize ourselves well in advance and it is something that a few years ago you could and you had to spend hours and hours on the computer to be able to publish when you wanted to publish And this is something that came to the forefront with Hootsuite to make our lives easier and our work is of better quality for the user who normally frequents other social networks and these are the ones that do not have prices that is why I highly recommend their use.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Amin L.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Strategic Tool for planning, creative & execution

Likeliness to Recommend

10 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Hootsuite gives you power to visualize the competition and plan your social media presence profoundly with tools like planning, team management, workflow, creatives through canva, ads management and analytics. It also get you communicate within the app and keep check on trends and events.

What is your favorite aspect of this product?

My favorite tool was I can see all the analytics and posts at one place.

What do you dislike most about this product?

I think one of the missing part is competitor analysis to further extend.

What recommendations would you give to someone considering this product?

If you have few social media profile then Hootsuite will serve your as pro. You can plan, create, publish and monitor the social media post like a PRO

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Martha M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Amazing social media manager

Likeliness to Recommend

7 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

It is the best tool for social media marketers because you plan and publish a single post on so many different platforms individually, it is very easy to upload the content and schedule each post for a full week, it also allows you to save time and plan what content will be posted every day, calendar functionality makes it easy to see what's being planned over time and identify any gaps in content scheduling, they offer a ton of free resources to help you get up to speed on the platform and the administration of social networks in general.

What is your favorite aspect of this product?

I like how I can integrate all of our social media platforms into one easy-to-use application, it's much easier when you can schedule your social media posts on one platform and that's why I love this tool, it also allows me to manage all my accounts of social networks through this integrated panel without having to continuously log into each account, I also like that you can see multiple social media platforms on one screen and that you can publish simultaneously, it also facilitates social listening instead of having to log in and manage notifications manually on each individual platform.

What do you dislike most about this product?

I do not like how more interactive content cannot be done through this tool, such as surveys, since it means that I have to move to the different platforms to do it, I believe that this action could be carried out from the platform.

What recommendations would you give to someone considering this product?

It is ideal for anyone trying to manage more than one social media account, especially if someone has a small business account in addition to all private / personal accounts, the platform is highly recommended.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Effective Service

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