Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Hootsuite Social Media Management Enterprise
8.9 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Management - Enterprise category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

92 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Trustworthy
  • Efficient Service
  • Saves Time

Feature Ratings

Average 86

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

89

Social Media Channel Integration Outbound

88

Social Asset Management

88

Social Post Archival

88

Campaign Execution

87

Dashboards and Visualization

87

Social Response Management

86

Contextual Analysis

84

Trend Analysis

84

Sentiment Analysis

83

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Business Value Created

87

Availability and Quality of Training

86

Ease of IT Administration

86

Quality of Features

85

Usability and Intuitiveness

85

Vendor Support

85

Ease of Data Integration

85

Ease of Customization

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Hootsuite Social Media Management Enterprise Reviews

Dayana N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Amazing tool for multiple channels

Likeliness to Recommend

7 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

It is a powerful social media management platform for small and large companies, it can also be used to publish any type of publication well in advance thanks to its automated scheduling function, it is also very easy to load the content and schedule each publication for a week complete, we can also simply channel several publications and let Hootsuite manage them according to the established timeline, it also helps to get an overview of all the campaigns on all the networks that run during the week, it is the best tool for social media marketers because you plan and publish a single post on so many different platforms individually.

What is your favorite aspect of this product?

I love how they constantly update their service to keep up with the ever-changing social media industry, I also like being able to have multiple social media accounts and schedule content, it is another social scheduling platform that is very visual and makes the scheduling is an easy process, I also like that you can see multiple social media platforms on a single screen, I also like that it allows me to see an overview of my weekly posts that are already completed and formatted, it is one of the best options that can be found to organize and keep social networks constantly updated.

What do you dislike most about this product?

There is no calendar that really helps you see all the upcoming and past posts at a glance, I also see that most of the useful broadcasts are very much geared towards the Twitter platform, such as monitoring thematic conversations.

What recommendations would you give to someone considering this product?

It is a fantastic way to start learning more about how times could work better on your social media platforms, also this manager allows you to create posts for social networks, edit them, personalize them, schedule them, publish them and keep track, I recommend Hootsuite to all those companies that wish to improve the business image of their publications.

Pros

  • Trustworthy
  • Efficient Service
  • Transparent
  • Appreciates Incumbent Status

Samson O.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Fantastic product. great features. Friendly interf

Likeliness to Recommend

10 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Just the first social media package used. Very user friendly

What is your favorite aspect of this product?

Integrations was smooth.

What do you dislike most about this product?

Made manual steps easier and faster.

What recommendations would you give to someone considering this product?

Good support team.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Victoria C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Amazing social media manager

Likeliness to Recommend

8 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

It is very easy to monitor the comments section for multiple platforms, it is also very useful to be able to establish a publication schedule and be able to share it with a team if you need it, it also has its own calendar of activities at the time of creating a publication, it has also allowed track the effectiveness in real time and know the most common content that customers have seen, you can also organize and plan social locations quickly and easily, it is also very useful to monitor your account, share publications in which you are mentioned and track topics, hashtags and relevant topics with the broadcasts feature.

What is your favorite aspect of this product?

It is a powerful social media management tool for small and large businesses, it offers the ability to integrate multiple social media accounts and schedule posts to them in real time from a single dashboard, I love how they constantly update their service to keep up with the ever-changing social media industry, you can also schedule posts in advance and will be posted later, I can also manage all social media platforms using only this tool, I also like that I can instantly post updates on all my social media.

What do you dislike most about this product?

One of the things that I don't like about this platform is that it does not allow me to download draft publications, it is something that would be very useful to be able to do, there are also functionality limitations due to the available APIs, those are some of the things that I do not like this tool.

What recommendations would you give to someone considering this product?

If you want a simple analysis and an easy-to-use social media application, this is the ideal tool, it is easy to configure and can be used by people of all levels, I highly recommend it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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