What is Hootsuite?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
93 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite?
Pros
- Efficient Service
- Fair
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Social Moderation and Workflow Management
Social Asset Management
Dashboards and Visualization
Campaign Execution
Social Response Management
Social Post Archival
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Vendor Support
Quality of Features
Availability and Quality of Training
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
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Hootsuite Reviews
Lucio A.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
managing a social network is easy with HootSuite
Likeliness to Recommend
What differentiates Hootsuite from other similar products?
what makes the difference is its capacity and its quality, we can have several social networks of which we can manage when we want and how we want and manage them, this is something that does not allow us to make all the similar pages
What is your favorite aspect of this product?
What most catches my attention and I like the most is that it serves to be able to coordinate the publications with a long time in advance, which gives me a margin to have better content and better time each time.
What do you dislike most about this product?
I don't like having to be correcting small publication errors which happen that the publications are duplicated and make me work again, it is something that could be corrected and thus avoid these errors, I could do it by hand but it is not the duty since they provide a service so I don't have to
What recommendations would you give to someone considering this product?
I sincerely recommend it because it is a service that has worked for me despite its errors, it is very fast, easy to use and several social networks can be synchronized and make our work easier with the passing of days of use, it is quite the service is useful, apart from that it has been in the market for a long time and is currently one of the best
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
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Kelly S.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Hootsuite Social Media, Trends, tips and tactics
Likeliness to Recommend
What differentiates Hootsuite from other similar products?
Plan campaigns, fill content gaps, and speed project approval across teams. With Hootsuite, you don't just get software. You get a partner that truly understands change management and the effort needed to invest strategically in social media.
What is your favorite aspect of this product?
It has helped create a centralized content funnel that makes it easy for team members to select and share. With the dashboard it organizes all of the company's social networks very well and makes it easy to publish daily posts to keep the team updated.
What do you dislike most about this product?
Should provide a better, more integrated experience in the corporate ecosystem; sometimes the reach shown in the app is not accurate.
What recommendations would you give to someone considering this product?
Creates better businesses. Companies where people thrive in a diverse, equal and inclusive work environment. Where our products and services support and empower those who need them most. And where our work gives more to the planet than it takes from it.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.
Kristina P.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Oct 2022
Great for Scheduling
Likeliness to Recommend
What differentiates Hootsuite from other similar products?
A lot easier to use.
What is your favorite aspect of this product?
The ability to schedule posts ahead of time.
What do you dislike most about this product?
There isn't anything.
What recommendations would you give to someone considering this product?
It's very productive. Utilize the scheduling aspect.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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