What is HubSpot Marketing Hub (Social)?
HubSpot Marketing Hub (Social) is an all-in-one Inbound marketing software with everything you need to launch effective marketing campaigns that make people interested in your business and happy to be your customer. With AI-powered marketing software that helps you generate leads and automate marketing, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub (Social)?
Pros
- Respectful
- Reliable
- Trustworthy
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Campaign Execution
Social Asset Management
Social Post Archival
Social Response Management
Trend Analysis
Contextual Analysis
Sentiment Analysis
Vendor Capability Ratings
Quality of Features
Availability and Quality of Training
Breadth of Features
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Vendor Support
HubSpot Marketing Hub (Social) Reviews
Sarah C.
- Role: Human Resources
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Nov 2022
Easy to use and Reliable data
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
Although I now use HubSpot Marketing Hub on a regular basis, I was first resistant to the platform. Every day, I use it to manage leads for our school, contact with clients, and keep tabs on related activities, papers, and responses. It's incredibly dependable and well-structured, and it's helped me stay on top of my game professionally. I save a lot of time and effort by reusing documents that have already served their purpose in my communications.
What is your favorite aspect of this product?
When I began using HubSpot Marketing Hub to track prospects, I saw immediate benefits after I connected it to my email and made templates for common tasks. When I stopped wasting time on mundane tasks, I was able to accomplish more in the time I spent working. HubSpot Marketing Hub allowed me to keep tabs on all correspondence, we established internal procedures for delegating work, and prospects could schedule appointments with me straight from the platform.
What do you dislike most about this product?
While this is an excellent program, it does have some flaws, such as the inability to share templates with coworkers. The Panel Reporting Structure, Constructing HTML Emails, Targeting of more than two distinct groups.
What recommendations would you give to someone considering this product?
I challenge you to find a situation in which HubSpot Marketing Hub is not useful if you work in sales and marketing. As a last note, I'd want to remind you to be mindful of the recipients when sending out documents created from templates. HubSpot Marketing Hub's administration may do well to make brief training available to those like myself who are just getting started with the platform and need to learn how to use its many features, such as offers, templates, and dashboards.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Shipping
- Involvement: End User of Application
Submitted Nov 2022
Great Product!
Likeliness to Recommend
Pros
- Enables Productivity
- Saves Time
- Respectful
- Acts with Integrity
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2022
Fantastic social marketing product!
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
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