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Hubstaff Logo
Hubstaff

Hubstaff

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Hubstaff
7.9 /10

What is Hubstaff?

Hubstaff helps businesses reach new levels of productivity through better team, project, and time management. Hubstaff (hubstaff.com) time tracking software is used by over 10,000 teams across the world that want to achieve more. Track work hours, pay team members, invoice clients, see in-depth reporting, and more through our web dashboard, desktop, and mobile apps.

Company Details


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Awards & Recognition

Hubstaff won the following awards in the Employee Monitoring category

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Hubstaff Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hubstaff.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

94 Plan to Renew

4
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hubstaff?

2% Negative
4% Neutral
94% Positive

Pros

  • Trustworthy
  • Reliable
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 86

Task Tracking

88

Dashboards and Reporting

88

Screenshots

87

Domain Blocking

86

Document and File Tracking

86

Application and URL Monitoring

86

Keystroke Recording

85

Timesheet

85

Productivity Analysis

85

Alerts

85

Location Tracking

82

Vendor Capability Ratings

Average 83

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Quality of Features

84

Product Strategy and Rate of Improvement

83

Vendor Support

83

Availability and Quality of Training

83

Ease of Implementation

83

Usability and Intuitiveness

82

Ease of Customization

80

Business Value Created

80

Hubstaff Reviews

Alberta A.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Automate Professional Services with Hubstaff PSA

Likeliness to Recommend

10 /10

What differentiates Hubstaff from other similar products?

Hubstaff is a huge assistance to us with time and activity tracking, and we have a fantastic foreign team of Filipino employees. Despite how dependable they are, it's good to know that they are truly performing their duties effectively. We were able to settle an internal disagreement on how to handle some finances thanks to the screen capture program.

What is your favorite aspect of this product?

For working remotely, Hubstaff's advantages are incredibly beneficial. It displays my total time spent on a certain activity and browser. Additionally, it is user-friendly and makes it simple to add lost time to your timesheet if the clock stops. In particular, the tool is simple to use if you've recently begun freelancing or working remotely for a client. Tracking your duties with it is also beneficial.

What do you dislike most about this product?

Because of the activity structure in place, I would say working with Hubstaff can occasionally become stressful. I understand how they evaluate activity, but even if I do, I do think it can be healthful to watch for an activity indication every single second, especially when certain affiliate companies aim for activity levels every single minute.I also find some of the features to be a bit redundant and unnecessary. For instance, I can't see much of a reason why we need to have separate start and stop buttons when we already have the task timer running on its own.

What recommendations would you give to someone considering this product?

Hubstaff provides a fantastic job as a time tracking, payment management, and employee monitoring programmer. It is fairly thorough, useful, and even enjoyable to use, and it does assist many businesses in keeping track of their personnel (when you look at it from thfromowser). I have no complaints other than the outdated Windows application, which has numerous issues.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vincenzo S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Beneficial tool to track employee working time

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

Hubstaff, which is an exclusive, efficacious, and adaptive employee monitoring software, is the only one we can rely on to monitor the performance and work of our employees and to enable them to make the greatest use of their time. This platform, which we use around the clock, is crucial to all of our business divisions.

What is your favorite aspect of this product?

It provides an extensive and distinctive combination of time, performance, and personnel monitoring tools that make it incredibly easy for us to oversee and reward our employees conveniently and in accordance with their work while also boosting our company's efficiency. When it comes to overseeing our remote workforce, it gets more wonderful and effective for us. Its project management software integration is incredibly great and helpful.

What do you dislike most about this product?

The only drawback that we have been facing for a while is that we are only able to establish payment for the entire project, which is meaningless if a worker wants to be paid according to his or her working hours. I would like to see Hubstaff practical also in this area.

What recommendations would you give to someone considering this product?

Everyone in the modern workplace is searching for a practical, automated solution that will enable them to operate more productively. Hubstaff is a highly effective, completely intuitive, and reliable platform that also provides 24/7 customer care with satisfying results. Hubstaff is, in my opinion, far cuter and more useful than the other options on the market.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

Stefania L.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

manage the performance of each person

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

1. It is a great tool we can use in any industry. 2. It helps us create a better administration of the time we dedicate to the projects and tasks of the company. 3. It helps us evaluate the activities' general expenses, profits and budget.

What is your favorite aspect of this product?

It is one of the best solutions that allow us to create a better administration and supervision of the productivity and performance of each employee, manage work hours, absences, time dedicated to scheduled tasks and how active they are being, It allows us to improve and maximize work, through this tool we can observe how each employee manages their time.

What do you dislike most about this product?

Nothing to dislike; we can observe everything our employees do and see how productive they are, it is straightforward to execute to keep track of the activities, the workflow and the precise time dedicated to our projects.

What recommendations would you give to someone considering this product?

highly recommended to keep track of all the activities and the time that each employee dedicates to the company and to their work, we can also create better programming and payroll and billing management.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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