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Hubstaff Logo
Hubstaff

Hubstaff

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Hubstaff
7.9 /10

What is Hubstaff?

Hubstaff helps businesses reach new levels of productivity through better team, project, and time management. Hubstaff (hubstaff.com) time tracking software is used by over 10,000 teams across the world that want to achieve more. Track work hours, pay team members, invoice clients, see in-depth reporting, and more through our web dashboard, desktop, and mobile apps.

Company Details


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Awards & Recognition

Hubstaff won the following awards in the Employee Monitoring category

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Hubstaff Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hubstaff.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

94 Plan to Renew

4
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hubstaff?

2% Negative
4% Neutral
94% Positive

Pros

  • Trustworthy
  • Reliable
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 86

Task Tracking

88

Dashboards and Reporting

88

Screenshots

87

Domain Blocking

86

Document and File Tracking

86

Application and URL Monitoring

86

Keystroke Recording

85

Timesheet

85

Productivity Analysis

85

Alerts

85

Location Tracking

82

Vendor Capability Ratings

Average 83

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Quality of Features

84

Product Strategy and Rate of Improvement

83

Vendor Support

83

Availability and Quality of Training

83

Ease of Implementation

83

Usability and Intuitiveness

82

Ease of Customization

80

Business Value Created

80

Hubstaff Reviews

Tracy T.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

The effective means of raising staff performance.

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

I can easily keep an eye on my team in real-time with Hubstaff and know that they are working. Additionally, I have the ability to estimate the time and productivity of my staff members for particular jobs. It is streamlined and blends in flawlessly with the background.

What is your favorite aspect of this product?

Hubstaff is a highly thorough tool that enables the addition of several projects and the time tracking of an employee on each project. Hubstaff offers a dashboard with user-friendly and practical online timesheets. Hubstaff produces screenshots of employees' activity and allows users to annotate time spent tracking. It makes it simple for me to switch from working in the office to working from home.

What do you dislike most about this product?

Hubstaff completely relies on mouse and keyboard activity, but they also need to pay attention to screen time. Because of their work, content writers consistently display low activity. Not all employees can use Hubstaff; some prefer to make calls and attend meetings over working at a desk.

What recommendations would you give to someone considering this product?

Hubstaff is a fantastic platform for organizations of all sizes that don't require or aren't ready for a comprehensive and more expensive time management system. Hubstaff covers all significant facets of timing and monitoring. This was great to deal with, and I'd also suggest it to you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Inspires Innovation

Amanda P.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

The most effective means of observing employees

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

Hubstaff controls our labor activity and makes it clear if a person is working or not. I can monitor my activities and screen time with Hubstaff, which also offers the workforce with precise data and screenshots. Working with this tool was incredibly fun for me. Hubstaff greatly aids me.

What is your favorite aspect of this product?

The most useful feature for clients is the ability to view how and how long a client's staff has been working. Hubstaff Time Monitor is a very popular website with many advantages. As an SEO consultant, it has greatly aided me in being careful of how I spend my time expanding and sustaining my business.

What do you dislike most about this product?

The Hubstaff's inability to simply track over time is the biggest problem. We are missing this because all of our staff are paid hourly. Its value is diminished because it lacks a function for computing over time.

What recommendations would you give to someone considering this product?

Hubstaff is a great resource for managing project costs for remote teams. We were able to streamline our processes and determine how long each job took. We appreciate all that Hubstaff has done for us. It is a wonderful tool. Give it a try if you wish to monitor effectively.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

mira s.

  • Role: Public Sector
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Employees tracking tool

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

It serves as a central hub for managing our staff as it assists our project in managing time spent by workers on specific tasks in order to account for their working hours and how they are used. It gives us a better understanding of how our workload is being divided.

What is your favorite aspect of this product?

We used it for tracking our employees. We can easily track the time spent on each activity and reduce their idle time in addition to allowing me to supervise and coordinate their work. It's incredible. I can filter the dashboard and choose the timeframe to examine along with the percentage of actions.

What do you dislike most about this product?

I don't like how time can sometimes carry over to the next day due to time zones because it's not a true reflection of what I accomplished for the day. Everything is automatically marked as billable is something I detest. incredibly annoying.

What recommendations would you give to someone considering this product?

Hubstaff has made it simple for us to keep track of, evaluate, and pay our team members spread across numerous locations because the vast majority of them work in foreign nations so if your scenario is the same then you must try to improve business productivity.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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