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Hubstaff Logo
Hubstaff

Hubstaff

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Hubstaff
7.9 /10

What is Hubstaff?

Hubstaff helps businesses reach new levels of productivity through better team, project, and time management. Hubstaff (hubstaff.com) time tracking software is used by over 10,000 teams across the world that want to achieve more. Track work hours, pay team members, invoice clients, see in-depth reporting, and more through our web dashboard, desktop, and mobile apps.

Company Details


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Awards & Recognition

Hubstaff won the following awards in the Employee Monitoring category

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Hubstaff Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hubstaff.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

94 Plan to Renew

4
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hubstaff?

2% Negative
4% Neutral
94% Positive

Pros

  • Trustworthy
  • Reliable
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 86

Task Tracking

88

Dashboards and Reporting

88

Screenshots

87

Domain Blocking

86

Document and File Tracking

86

Application and URL Monitoring

86

Keystroke Recording

85

Timesheet

85

Productivity Analysis

85

Alerts

85

Location Tracking

82

Vendor Capability Ratings

Average 83

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Quality of Features

84

Product Strategy and Rate of Improvement

83

Vendor Support

83

Availability and Quality of Training

83

Ease of Implementation

83

Usability and Intuitiveness

82

Ease of Customization

80

Business Value Created

80

Hubstaff Reviews

Brooke R.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy and efficient to monitor the work performance

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

I used to struggle a lot with working the hourly contract, but ever since I learned about Hubstaff Time Tracker, I have had no issues doing so. Through this experience, I have also learned a lot about Time Tracker. For us, this is excellent!

What is your favorite aspect of this product?

I can now easily track how much time employees spend working on a project while working remotely thanks to Hubstaff. I adore how wonderful Hubstaff is at tracking productivity and time even without an internet connection. We may filter the dashboard and choose the timeframe to examine along with the percentage of actions. It immediately discards that period and removes the screenshots if we have 0% activity.

What do you dislike most about this product?

I have to put in a particular number of hours, and occasionally I have to fake cursor movement since I know I can finish a project sooner than anticipated. Being monitored is never something I especially enjoy as an employee. I had many system crashes during user timesheet logins throughout the course of the previous year.

What recommendations would you give to someone considering this product?

For small to all-sized enterprises that aren't ready for or don't want a substantial and more expensive time management solution, this is a great platform. It covers all significant facts of timing and monitoring. Utilizing this tool improves and adds value to your company or organization.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Respectful

Lisa H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The best employee monitoring tool that manages

Likeliness to Recommend

10 /10

What differentiates Hubstaff from other similar products?

For both myself and the contractors I hire, I'm fixing time tracking. This tool both helps me be aware of how I spend my time right now and gives me a sense of the potential of my company. Strategic planning benefits from this. It lowers our expenses while requiring less labor and producing higher-quality output.

What is your favorite aspect of this product?

We use Hubstaff as a digital team to track time and manage payroll for all remote workers. It is a highly thorough tool that enables the addition of several projects and the time tracking of an employee on each project. It offers a dashboard with user-friendly and practical online timesheets. It produces screenshots of employees' activity and allows users to annotate time spent tracking.

What do you dislike most about this product?

Although Hubstaff is moving in the right direction, occasionally the notifications are delayed when we utilize the Chrome extension for Hubstaff. In addition, if a user neglects to press the tracking button, Hubstaff ought to give him a reminder. We occasionally have difficulty working as a result of this issue.

What recommendations would you give to someone considering this product?

Hubstaff is a great resource for managing project costs for remote teams. We were able to streamline our processes and determine how long each job took. It improves our business much more than we anticipated, therefore anyone looking to expand their company and adequately oversee operations should use it.

Pros

  • Reliable
  • Effective Service
  • Inspires Innovation
  • Saves Time

Thomas W.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Magnificent personal service application.

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

This application has allowed our company to monitor the time that employees spend on each project. Control production even if there is no web connection. Provides a single interface. Each activity can be customized to suit the demands of the project. It allows you to perform a weather search from anywhere. Likewise, it provides effective information to establish how many hours are required to do a project.

What is your favorite aspect of this product?

This tool has a clean and intuitive user interface and provides reporting functions. It allows you to conduct business safely by incorporating it into other applications which generates great results. This robust application supplies everything you need to manage computers effectively. Approve team leads to reissue users invoices, pay employees based on their work periods, and view detailed reports. Moreover, it provides an online timesheet dashboard.

What do you dislike most about this product?

Hubstaff is a high-end software, but it has some drawbacks that need to be highlighted, it has tools that are not customizable, they should provide more flexibility, because it does not approve of disabling manual editing of observations within certain tasks. The aggregation to the payroll is very heavy at the time of starting. Navigating the payee interface is difficult. The cost is a bit high compared to other software.

What recommendations would you give to someone considering this product?

Hubstaff looks great and works great. The systematization of the payroll has been one of the best benefits that our company obtained, since we established the payroll manually. The combination has saved us hours on payroll and gives managers a better representation of how hard their employees are working. I recommend this app because it helps organizations gain better productivity through better project and team management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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