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Hubstaff Logo
Hubstaff

Hubstaff

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Hubstaff
7.9 /10

What is Hubstaff?

Hubstaff helps businesses reach new levels of productivity through better team, project, and time management. Hubstaff (hubstaff.com) time tracking software is used by over 10,000 teams across the world that want to achieve more. Track work hours, pay team members, invoice clients, see in-depth reporting, and more through our web dashboard, desktop, and mobile apps.

Company Details


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Awards & Recognition

Hubstaff won the following awards in the Employee Monitoring category

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Hubstaff Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hubstaff.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

94 Plan to Renew

4
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hubstaff?

2% Negative
4% Neutral
94% Positive

Pros

  • Trustworthy
  • Reliable
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 86

Task Tracking

88

Dashboards and Reporting

88

Screenshots

87

Domain Blocking

86

Document and File Tracking

86

Application and URL Monitoring

86

Keystroke Recording

85

Timesheet

85

Productivity Analysis

85

Alerts

85

Location Tracking

82

Vendor Capability Ratings

Average 83

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Quality of Features

84

Product Strategy and Rate of Improvement

83

Vendor Support

83

Availability and Quality of Training

83

Ease of Implementation

83

Usability and Intuitiveness

82

Ease of Customization

80

Business Value Created

80

Hubstaff Reviews

James I.

  • Role: Vendor Management
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Efficacious, and adaptive employee monitoring tool

Likeliness to Recommend

8 /10

What differentiates Hubstaff from other similar products?

I've been using this contemporary employee monitoring tool for a while now, and it meets all of my job requirements with no problems that I previously had with other platforms. Hubstaff has shown to be more beneficial and simple for us to use. Everything is still personalized for us, and we are considering implementing it across the board to maximize its potential.

What is your favorite aspect of this product?

What a fantastic product we have found; we are delighted with its usefulness and adore how it simplified the entire procedure. It is a lot simpler to keep track of the time we have spent working on a particular project, and we can effortlessly stop if we want to. Another beautiful characteristic is that it is not as hefty and cumbersome as some. Because it offers a clearer image of everything, even new employees may operate it with ease.

What do you dislike most about this product?

Compared to other personnel tracking software, Hubstaff is slightly more costly but it is also more helpful and effective. The tool and help desk are both capable and provide satisfaction. My MacBook app freezes and crashes far too occasionally.

What recommendations would you give to someone considering this product?

The application is simple to use and significantly stronger than those of the competition. It is a very adaptable software that provides complete time records and Screenshots for assessing employee performance. Users can quickly stop and start time tracking as necessary. A good option is one that can be perfectly set up.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Frances C.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Incredibly innovative and productive platform

Likeliness to Recommend

8 /10

What differentiates Hubstaff from other similar products?

What aggravates me the most is that it occasionally fails to add a timing option to a new job or assignment I have added to the project management program. I advise them to start by solving this issue. It would be preferable if the reporting features were more advanced. If we contrast the capabilities of Hubstaff with that of competitors, we observe that it is a thorough solution that performs tracking and monitoring thoroughly while using fewer resources. Hubstaff employee monitoring system offers screenshots, reporting, task monitoring, fund predictions, and budget settings thoroughly for each project and client.

What is your favorite aspect of this product?

The addition of numerous projects and the time tracking of a worker on every project have both been made possible by the very efficient and clever solution that is Hubstaff. It has the potential to completely transform our company. Both a desktop and a web application are offered, and installation is effortless. Additionally, it delivers a wonderfully cute dashboard with user-friendly and informative virtual timecards.

What do you dislike most about this product?

It occasionally dives within the web dashboards, so it's a minor issue and doesn't bother me too much. The thing that actually frustrates me is the lack of ability to define distinct hourly rates for each team member and each project. It is a wonderful feature that is still missing in HuStaff.

What recommendations would you give to someone considering this product?

Hubstaff is quite helpful in making employees more conscientious about how they spend their time expanding and managing their projects. It produces screenshots of employees' activity and allows users to annotate time spent tracking. It works as anticipated for business purposes and is especially beneficial for remote team members.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Shilpa V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Hubstaff: Perfect tool for managing remote teams.

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

Provision of detailed reports: Hubstaff generates detailed reports on time spent,activity levels, and bill rates,which can be used to improve team productivity and efficiency.

What is your favorite aspect of this product?

Automatic time tracking: Hubstaff allows team members to track time spent on specific tasks automatically, without the need for manual time entry.

What do you dislike most about this product?

Hubstaff lacks budgeting and financial management tools.

What recommendations would you give to someone considering this product?

To review their team's needs and budget and consider whether the cost of Hubstaff is within their budget and it can meet their team's specific needs. To take into account employee concerns especially if they are considering using employee monitoring features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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