Hygraph Customer Reviews 2025 | SoftwareReviews

Hygraph

Composite Score

7.6 /10

CX Score

7.8 /10

34 Reviews Write a Review

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What is Hygraph?

Hygraph is a headless CMS powering content for mission-critical applications that helps you build limitless solutions rapidly with its GraphQL-native API-first approach. With Hygraph, you can manage your content, unify all your sources, and deliver content anywhere and overcome content silos with true composability.

Company Details

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Awards & Recognition

Hygraph won the following awards in the Content Marketing category

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0 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Conflict Resolution

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

Hygraph Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hygraph.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hygraph?

0% Negative

3% Neutral

97% Positive

Pros

Trustworthy
Fair
Helps Innovate
Continually Improving Product

Feature Ratings

Average 85

Editorial Workflow

Web Experience Management Integration

Content Campaign Management

Personalization/Audience Targeting

Content Creation

Content Storage

Content Curation / Library Controls

Content Optimization

Multi-Channel Distribution

DAM (Digital asset management) Integration

Editorial Calendar

Vendor Capability Ratings

Average 82

Vendor Support

Business Value Created

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Hygraph Reviews

Shina D.

Role: Student Academic
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

Easy to use, unique features.

Likeliness to Recommend

9 /10

What differentiates Hygraph from other similar products?

GraphQL query is an efficient way for a client to communicate its data requirements, communication overhead is reduced. In other words, even a complex content graph is queried, GraphQL will be able to deliver all data in just one round trip.

What is your favorite aspect of this product?

GraphCMS targets mid-market and enterprise companies building applications with ultimate scalability.

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Nothing so far

Pros

Performance Enhancing
Unique Features
Reliable
Enables Productivity

Joel P.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Great product & service with a great free tier

Likeliness to Recommend

10 /10

What differentiates Hygraph from other similar products?

The fact it is built with GraphQL at the heart of it which empowers the dev team to build amazing features for the content team and the ability to drive better experiences on the website. They have a management SDK which means we can make adjustments to the CMS via code and version control those changes. Also they are more than just a CMS as we also use them as a DAMP (Digital asset management platform). Lastly the service is unparalleled in my opinion. If I have an issue I get a response ASAP and fixes are pushed very quickly.

What is your favorite aspect of this product?

GraphQL, Management SDK, Custom Service, Blog articles and the Slack community.

What do you dislike most about this product?

Nothing I think overall it is very good.

What recommendations would you give to someone considering this product?

If you need a CMS that is headless and will scale with your business then GraphCMS is the way to go. They are constantly adding new features and improving existing ones and if you need to ask questions their slack community is great.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nick R.

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Takes a bit to learn, but fantastic once you have!

Likeliness to Recommend

9 /10

What differentiates Hygraph from other similar products?

For a static website it's fantastic as they have a very competitive entrance product that suits all you need.

What is your favorite aspect of this product?

Allows our customers to manage and own their own content

What do you dislike most about this product?

Some things are a bit clunky and we need to use the API

What recommendations would you give to someone considering this product?

Spend some time learning how to use it - you won't get it right first time, but don't worry!

Pros

Performance Enhancing
Enables Productivity
Helps Innovate
Continually Improving Product

Hygraph

What is Hygraph?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

Hygraph Ratings

88 Likeliness to Recommend

1 Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Hygraph?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Editorial Workflow The ability to move content through a structured, automated workflow process (i.e. intake content from create applications, and move to specific folders.

Web Experience Management Integration The ability to integrate with dedicated Web Experience Management platforms (either in the vendor's own product portfolio, or with 3rd party solutions).

Content Campaign Management The ability to deploy specific collateral or assets from the system to feed multi-channel marketing campaigns.

Personalization/Audience Targeting The ability to display certain content types in a given channel endpoint based on audience demographics (known profile) or traffic attributes (unknown profile).

Content Creation Provides tools for creating content to be used and shared on the platform.

Content Storage The ability to store various content assets (including text, photos and video) in a defined, structured repository.

Content Curation / Library Controls The ability to curate content through tagging and metadata management, as well as library services (such as version control).

Content Optimization The ability to dynamically optimize content deployed to certain channels (web, mobile, social) using customer profiles.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

DAM (Digital asset management) Integration The ability to integrate with dedicated Digital Asset Management Platforms.

Editorial Calendar The ability to create a common calendar view on when certain content assets will be published to customer-facing properties.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Hygraph Reviews

Shina D.

Easy to use, unique features.

Likeliness to Recommend

Pros

Joel P.

Great product & service with a great free tier

Likeliness to Recommend

Pros

Nick R.

Takes a bit to learn, but fantastic once you have!

Likeliness to Recommend

Pros

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Feature Ratings

Editorial Workflow

Web Experience Management Integration

Content Campaign Management

Personalization/Audience Targeting

Content Creation

Content Storage

Content Curation / Library Controls

Content Optimization

Multi-Channel Distribution

DAM (Digital asset management) Integration

Editorial Calendar

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Ease of Data Integration

Availability and Quality of Training