What is IBM Maximo IT?

Keep critical assets operating at maximum efficiency with Maximo and IoT

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Awards & Recognition

IBM Maximo IT won the following awards in the IT Asset Management - Enterprise category

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IBM Maximo IT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Maximo IT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Maximo IT?

2% Negative
7% Neutral
91% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Inspires Innovation
  • Acts with Integrity

Feature Ratings

Average 80

Data Import Export and Aggregation

84

End to End Lifecycle Management

83

Integrated Discovery

79

Data Center Analytics

79

Decentralized Management

79

Analytics and Reporting

78

Vendor Capability Ratings

Average 83

Ease of IT Administration

87

Availability and Quality of Training

84

Quality of Features

84

Business Value Created

84

Vendor Support

83

Ease of Customization

82

Breadth of Features

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Ease of Implementation

82

Usability and Intuitiveness

82

IBM Maximo IT Reviews

Varun U.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Predictive Powerhouse - IBM Maximo

Likeliness to Recommend

10 /10

What differentiates IBM Maximo IT from other similar products?

It offers the standard maintenance management system like inventory control which helps the user to easily work with it. It is easy to use, implement and integrate which makes it more effective.

What is your favorite aspect of this product?

The favourite thing according to me is its integration capabilities which helps the user to integrate with other enterprise software system which provides more and clear view of streamline workflow and assets data.

What do you dislike most about this product?

There is no such thing that I consider to be dislike but the cost of software is bit expensive which can make other enterprise difficult to opt for this.

What recommendations would you give to someone considering this product?

I would recommend people to use IBM Maximo as it is easy to use, flexible and can be customised easily. It is easy to integrate and implement which makes it more efficient. Also it's integration capabilities will helps users to connect with other business software

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Prajual P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

IBM Control Desk - Simplifying IT Service Mastery

Likeliness to Recommend

9 /10

What differentiates IBM Maximo IT from other similar products?

IBM Control Desk is really cool because it works like a helper that follows a set of smart rules called ITIL. These rules are like a guidebook that helps us manage IT services in a clear and organised way.

What is your favorite aspect of this product?

The self-service portal is like a helpful tool that lets users ask for help or tell about problems by themselves. This makes things easier for them and takes some tasks off the IT team's hands.

What do you dislike most about this product?

To keep IBM Control Desk working well, it needs regular check-ups and updates. This might mean extra work for the IT team.

What recommendations would you give to someone considering this product?

Look at what other people have said about using IBM Control Desk. Their experiences can give you a better idea of how good it is and help you decide if it's right for you.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Caring

Jasher M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

IBM Maximo is a powerful/wonderful tool for ITAM

Likeliness to Recommend

9 /10

What differentiates IBM Maximo IT from other similar products?

The ability to predict and update there software

What is your favorite aspect of this product?

The ease of uploading new ITAM or switching users for new PCs the process is just seamless

What do you dislike most about this product?

Product can be overwhelming if you have all the functions up and working properly

What recommendations would you give to someone considering this product?

Mid to large firms should consider this product for their ITAM as its great and works like a charm for scanning old or new ITAM into your existing environment!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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