What is IBM Maximo IT?

Keep critical assets operating at maximum efficiency with Maximo and IoT

Company Details


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Awards & Recognition

IBM Maximo IT won the following awards in the IT Asset Management - Enterprise category

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IBM Maximo IT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Maximo IT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Maximo IT?

2% Negative
7% Neutral
91% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Inspires Innovation
  • Acts with Integrity

Feature Ratings

Average 80

Data Import Export and Aggregation

84

End to End Lifecycle Management

83

Integrated Discovery

79

Data Center Analytics

79

Decentralized Management

79

Analytics and Reporting

78

Vendor Capability Ratings

Average 83

Ease of IT Administration

87

Availability and Quality of Training

84

Quality of Features

84

Business Value Created

84

Vendor Support

83

Ease of Customization

82

Breadth of Features

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Ease of Implementation

82

Usability and Intuitiveness

82

IBM Maximo IT Reviews

Muhammad A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Best ITSM platform easy to manage tickets.

Likeliness to Recommend

10 /10

What differentiates IBM Maximo IT from other similar products?

Easy to use

What is your favorite aspect of this product?

Usability Feasibility

What do you dislike most about this product?

As far as I have used this platform for ITSM its best.

What recommendations would you give to someone considering this product?

Record Keeping IT ticket managment

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shaharyar Y.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Fantastic on the level of customisation it provide

Likeliness to Recommend

6 /10

What differentiates IBM Maximo IT from other similar products?

It provides vast level of integration and application level customisation

What is your favorite aspect of this product?

I love the way we can customise the internal application level components, it’s BIRT/Cognos reporting and it’s workflows.

What do you dislike most about this product?

Asset discovery when integrate with other products and it’s resource hungriness

What recommendations would you give to someone considering this product?

For service desk, incident and problem management, approval, form base customisation this products I sgreat

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Caring
  • Charges for Enhancements

Abhishek S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Manage IT and smart operational asset

Likeliness to Recommend

9 /10

What differentiates IBM Maximo IT from other similar products?

Easy to managed and more features than others

What is your favorite aspect of this product?

IBM Blade 6 Server

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Yes definitely

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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