
What is IBM Maximo?
Keep critical assets operating at maximum efficiency with Maximo and IoT
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IBM Maximo?
Pros
- Reliable
- Respectful
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
End User Support Solutions
Technician Administration
Business Application Integration
Integration With IT Tools
Multi-Site Functionality
Reporting
Systems Management Integration
Multi Device Capability
Integrated Knowledge Management
Service Catalog
End User Self Serve
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Breadth of Features
Vendor Support
Also Featured in...
IBM Maximo Reviews

Usama T.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Jan 2024
The product that supports business to achieve targ
Likeliness to Recommend
What differentiates IBM Maximo from other similar products?
It is easy to learn and adaptive for end user
What is your favorite aspect of this product?
Integration of data
What do you dislike most about this product?
Sometimes UI
What recommendations would you give to someone considering this product?
Go for it
Pros
- Efficient Service
- Inspires Innovation
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.

Xavier M.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
IBM Control Desk is one of the best programs
Likeliness to Recommend
What differentiates IBM Maximo from other similar products?
IBM Control Desk is one of the best programs that stands out for a great infinity of solutions to manage each and every one of the integrated services with the aim of having the power to manage a wide range of IT processes, the help of this program It has to do with placing each of the services in a catalog, through a great self-service interface that facilitates its use and the functionality of each of its functions. The harmony that I have had with this program has been really successful, thanks to all the options and advanced analytical tools that this program puts into practice every time it is run.
What is your favorite aspect of this product?
One of the best things I like about this program is the number of reports I can view every day, which are very helpful in understanding the true state of my entire environment, with the help of tools that are deployed from the cloud, IBM Control Desk is a program that helps me manage all the active services of my company to have a better work infrastructure and response to each of the most demanding projects of my work, I don't know of another program with the ability to configure itself according to the needs of each profile and automate some processes of my system based on the policies and plans of my work.
What do you dislike most about this product?
This program is not designed for all types of public, I mean that to fully use this program it is necessary to have programming knowledge, otherwise it can be somewhat difficult to understand certain functions, on the other hand, you have to be somewhat patient with this program, as good results may take a while.
What recommendations would you give to someone considering this product?
IBM Control Desk is a program for those users who are looking for a tool to solve the management of integrated services that help support the administration of high-end functions with IT services with the best intention and improve the infrastructure of which profile, I like to recommend this program for the security and control of resources that it presents.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Yash K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Powerful Asset Management with Room for Innovation
Likeliness to Recommend
What differentiates IBM Maximo from other similar products?
IBM Maximo stands out from other enterprise asset management (EAM) solutions due to its AI-powered predictive maintenance, IoT integration, and industry-specific adaptability. Maximo leverages AI-driven analytics and real-time IoT data to predict asset failures and optimize maintenance schedules. Offers built-in compliance tracking tailored to industries like manufacturing, utilities, and transportation. Seamlessly connects with ERP systems (SAP, Oracle), IoT platforms, and AI-powered assistants.
What is your favorite aspect of this product?
My favorite aspect of IBM Maximo is its AI-powered predictive maintenance and IoT integration. The ability to leverage real-time data and machine learning to predict asset failures and optimize maintenance schedules sets it apart. This not only improves operational efficiency but also reduces downtime and maintenance costs, making asset management smarter and more proactive.
What do you dislike most about this product?
One of the biggest drawbacks of IBM Maximo is its complexity and steep learning curve. While it’s a powerful and feature-rich EAM solution, new users often find it difficult to navigate and configure without extensive training. While Maximo is highly flexible, configuring workflows and integrations often requires significant effort and expertise. The UI, though functional, could be more modern and intuitive to improve user experience.
What recommendations would you give to someone considering this product?
Maximo is a powerful EAM solution, but ensure it aligns with your industry-specific requirements and asset management goals. Choose between on-premise, cloud, or hybrid based on your IT infrastructure and scalability needs. Maximo is highly customizable, so allocate time and resources for configuration to match your workflows. Ensure your team is well-trained on Maximo’s features to maximize efficiency and ROI. IBM and its partners offer various support options, so evaluate the level of support you might need post-implementation.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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