IBM

IBM Security QRadar SOAR

Composite Score

7.7 /10

CX Score

8.0 /10

29 Reviews Write a Review

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What is IBM Security QRadar SOAR?

IBM Resilient Security Orchestration, Automation and Response (SOAR) Platform (Formerly IBM Resilient SOAR) is the leading platform for orchestrating and automating incident response processes. IBM Resilient SOAR Platform quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

Company Details

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Awards & Recognition

IBM Security QRadar SOAR won the following awards in the Security Orchestration, Automation, and Response category

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1 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

2 Top Rated Capabilities

3 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

2022 Data Quadrant Champion

2022

5 Top Rated Capabilities

1 Top Rated Features

2022

IBM Security QRadar SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Security QRadar SOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Security QRadar SOAR?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Respectful
Trustworthy
Fair

Feature Ratings

Average 78

Capable of Use Case Development

Team Collaboration

Orchestrate & Automate

Integration Capabilities

Case Management

Feedback Loop

Playbooks/Runbooks and Workflow Builder

Management and Sharing of Intelligence

Dashboards

Collective Analytics Layer

Automated Phishing Handling

Vendor Capability Ratings

Average 75

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Quality of Features

Ease of IT Administration

Vendor Support

Ease of Implementation

IBM Security QRadar SOAR Reviews

Rabi Bhushan P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Ease of imp

Likeliness to Recommend

9 /10

What differentiates IBM Security QRadar SOAR from other similar products?

Ease of getting logs normalised

What is your favorite aspect of this product?

Dashboard to view the events

What do you dislike most about this product?

Nothing for disliking

What recommendations would you give to someone considering this product?

Get it for good measure

Pros

Continually Improving Product
Unique Features
Efficient Service
Altruistic

Sarah W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

A closer look into IBM Security QRadar SOAR

Likeliness to Recommend

9 /10

What differentiates IBM Security QRadar SOAR from other similar products?

The platform has a process-oriented approach, allowing us to build dynamic workflows to automate security processes. This approach helps us to create customized processes that meet our specific needs and SLAs. IBM Security QRadar SOAR also has a user-friendly interface with a BPMN-like view, making it easy for s to understand the flow of security processes and track progress.

What is your favorite aspect of this product?

.The platform has pre-built integrations with over 150 APIs, enabling us to integrate with other security tools and systems. Additionally, IBM Security QRadar is open to custom integrations, making it possible to extend its capabilities and automate custom workflows.

What do you dislike most about this product?

While it is a powerful tool, it requires time and effort to set up and configure correctly. If the setup is not done properly, you may experience small problems.

What recommendations would you give to someone considering this product?

IBM Security QRadar SOAR is a powerful and flexible platform that provides organizations with the tools they need to streamline their security operations and respond to incidents quickly and efficiently.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Blake L.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

"It is a reliable and safe option."

Likeliness to Recommend

8 /10

What differentiates IBM Security QRadar SOAR from other similar products?

It is a reliable and safe option when it comes to detecting threats and providing remedial solutions. It allows efficient risk mitigation. Integration with external threats is seamless. It is liked by customers. With the help of AI, it detects threats immediately. The network is available all the time the user interface is simple. The availability of this software is affordable.

What is your favorite aspect of this product?

The protection against server attacks is very effective. The detection of ransom is excellent which attracts the users. Multiple log sources can be added successfully. Moreover, it allows understanding of the reason for trigger offense. Users’ are satisfied with the performance of this tool. The interface is user-friendly.

What do you dislike most about this product?

The version is poor as it sustains bugs, which causes inefficiencies. The licensing model is complex. The lack of tutorials makes it difficult for the users to understand. Multiple rules cannot be edited at once. Due to lack of knowledge, it is considered complicated for beginners. It does not offer a free trial.

What recommendations would you give to someone considering this product?

The licensing model needs to be simplified. More tutorials should be added for the understanding of the user so that they can better comprehend. More up-gradation for editing should be introduced. A free trial should be offered, it will attract the users and allow them to get familiar with the features.

Pros

Saves Time
Respectful
Client Friendly Policies
Fair

IBM Security QRadar SOAR

What is IBM Security QRadar SOAR?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

IBM Security QRadar SOAR Ratings

84 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love IBM Security QRadar SOAR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Team Collaboration Team-based notifications and tasking, commenting and markdown support and escalation management.

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Integration Capabilities Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Case Management Reduction in false positives by integrating threat intelligence directly in case reports by linking cases and to historical or other ongoing cases.

Feedback Loop Leverage the feedback loop to enable faster, more accurate actions as you anticipate and thwart a threat actor’s next move.

Playbooks/Runbooks and Workflow Builder Solution should enable playbook and workflow creation and modification using simple techniques—such as drag-and-drop interfaces.

Management and Sharing of Intelligence The ability to heavily leverage a REST API and represent data in a way that can be shared among multiple teams and tools. STIX/TAXII support.

Dashboards Create multiple, custom dashboards tailored to different teams.

Collective Analytics Layer Ground truth telemetry from other analysts around the globe is provided anonymously and automatically.

Automated Phishing Handling Eliminate the burden of manually analyzing and remediating the growing volume of phishing emails.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

IBM Security QRadar SOAR Reviews

Rabi Bhushan P.

Ease of imp

Likeliness to Recommend

Pros

Sarah W.

A closer look into IBM Security QRadar SOAR

Likeliness to Recommend

Pros

Blake L.

"It is a reliable and safe option."

Likeliness to Recommend

Pros

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Feature Ratings

Capable of Use Case Development

Team Collaboration

Orchestrate & Automate

Integration Capabilities

Case Management

Feedback Loop

Playbooks/Runbooks and Workflow Builder

Management and Sharing of Intelligence

Dashboards

Collective Analytics Layer

Automated Phishing Handling

Vendor Capability Ratings

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Quality of Features

Ease of IT Administration

Vendor Support

Ease of Implementation