IBM

IBM Security QRadar SOAR

Composite Score

7.7 /10

CX Score

8.0 /10

29 Reviews Write a Review

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What is IBM Security QRadar SOAR?

IBM Resilient Security Orchestration, Automation and Response (SOAR) Platform (Formerly IBM Resilient SOAR) is the leading platform for orchestrating and automating incident response processes. IBM Resilient SOAR Platform quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

Company Details

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Awards & Recognition

IBM Security QRadar SOAR won the following awards in the Security Orchestration, Automation, and Response category

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1 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

2 Top Rated Capabilities

3 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

2022 Data Quadrant Champion

2022

5 Top Rated Capabilities

1 Top Rated Features

2022

IBM Security QRadar SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Security QRadar SOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Security QRadar SOAR?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Respectful
Trustworthy
Fair

Feature Ratings

Average 78

Capable of Use Case Development

Team Collaboration

Orchestrate & Automate

Integration Capabilities

Case Management

Feedback Loop

Playbooks/Runbooks and Workflow Builder

Management and Sharing of Intelligence

Dashboards

Collective Analytics Layer

Automated Phishing Handling

Vendor Capability Ratings

Average 75

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Quality of Features

Ease of IT Administration

Vendor Support

Ease of Implementation

IBM Security QRadar SOAR Reviews

John G.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2020

Features are fantastic

Likeliness to Recommend

9 /10

What differentiates IBM Security QRadar SOAR from other similar products?

They make the process more fluid and seamless

What is your favorite aspect of this product?

The way it integrates with outer departments

What do you dislike most about this product?

I dislike the pricing structure

What recommendations would you give to someone considering this product?

I would recommend to do thorough research before buying

Pros

Unique Features
Efficient Service
Saves Time
Altruistic

Thelma B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2020

On a trial but so far so good!

Likeliness to Recommend

10 /10

What differentiates IBM Security QRadar SOAR from other similar products?

As you all know, IBM has a history of excellent as one of the worlds top software, hardware and security companies. It was easy for us to decide to trial this particular software for our company. Customer service and tech advisors have been quite helpful, have had no problems as yet, just interested in trialing another highly rated before final decision.

What is your favorite aspect of this product?

Knowing that everything provided is of consistence.

What do you dislike most about this product?

Dislike nothing as yet, but have to trial another as part of decision making.

What recommendations would you give to someone considering this product?

Try this, or at least trial. IBM is very trustworthy!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jake E.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2020

You will soar to new heights

Likeliness to Recommend

10 /10

What differentiates IBM Security QRadar SOAR from other similar products?

They are backed by a reliable it giant like ibm

What is your favorite aspect of this product?

Very reliable and support is excellent

What do you dislike most about this product?

The training was a little weak

What recommendations would you give to someone considering this product?

Best soar product we evaluated altho training was a little thin

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Saves Time

IBM Security QRadar SOAR

What is IBM Security QRadar SOAR?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

IBM Security QRadar SOAR Ratings

84 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love IBM Security QRadar SOAR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Team Collaboration Team-based notifications and tasking, commenting and markdown support and escalation management.

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Integration Capabilities Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Case Management Reduction in false positives by integrating threat intelligence directly in case reports by linking cases and to historical or other ongoing cases.

Feedback Loop Leverage the feedback loop to enable faster, more accurate actions as you anticipate and thwart a threat actor’s next move.

Playbooks/Runbooks and Workflow Builder Solution should enable playbook and workflow creation and modification using simple techniques—such as drag-and-drop interfaces.

Management and Sharing of Intelligence The ability to heavily leverage a REST API and represent data in a way that can be shared among multiple teams and tools. STIX/TAXII support.

Dashboards Create multiple, custom dashboards tailored to different teams.

Collective Analytics Layer Ground truth telemetry from other analysts around the globe is provided anonymously and automatically.

Automated Phishing Handling Eliminate the burden of manually analyzing and remediating the growing volume of phishing emails.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

IBM Security QRadar SOAR Reviews

John G.

Features are fantastic

Likeliness to Recommend

Pros

Thelma B.

On a trial but so far so good!

Likeliness to Recommend

Pros

Jake E.

You will soar to new heights

Likeliness to Recommend

Pros

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1
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Feature Ratings

Capable of Use Case Development

Team Collaboration

Orchestrate & Automate

Integration Capabilities

Case Management

Feedback Loop

Playbooks/Runbooks and Workflow Builder

Management and Sharing of Intelligence

Dashboards

Collective Analytics Layer

Automated Phishing Handling

Vendor Capability Ratings

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Quality of Features

Ease of IT Administration

Vendor Support

Ease of Implementation