
In Partnership With SelectHub

What is iCIMS Talent Cloud?
iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,000 customers, including 40 percent of the Fortune 100. The iCIMS Talent Cloud delivers enterprise hiring solutions across every stage of the talent journey.
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In Partnership With SelectHub
iCIMS Talent Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
77 Likeliness to Recommend
4
Since last award
91 Plan to Renew
9
Since last award
67 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+54 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love iCIMS Talent Cloud?
Pros
- Security Protects
- Performance Enhancing
- Enables Productivity
- Reliable
Cons
- Wastes Time
- Under Delivered
- Charges for Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Candidate Experience Surveys
User Permissions
Customized Job Postings
Candidate Application Process
Employee Referrals
Onboarding and Training
Analytics and Reporting
Integration APIs
AI Capabilities
Mobile
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Ease of Customization
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
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iCIMS Talent Cloud Reviews
Drew L.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Feb 2023
Great customization, First level support not great
Likeliness to Recommend
What differentiates iCIMS Talent Cloud from other similar products?
The ability to customize the platform to have it do whatever it is that you want.
What is your favorite aspect of this product?
As we grow as a business and processes change, our TA strategy and communications can remain consistent but also change quickly
What do you dislike most about this product?
The first level support ticket creation system is not great. iCIMS moved to an offshore model roughly 18 months ago, where you can no longer call in and fix your problem on the phone with support. A ticket is created and some issues can take awhile to be corrected within the platform.
What recommendations would you give to someone considering this product?
If you are willing ti spend the time during implementation to set up the system to your process it is a great tool. However, due to the customization factor of iCIMS, it can be daunting if you do not spend the time to think through your recruiting process.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Cons
- Less Effective Service
- Less Caring
- Wastes Time
Please tell us why you think this review should be flagged.
Ann S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Easy to use, customize & develop
Likeliness to Recommend
What differentiates iCIMS Talent Cloud from other similar products?
AI, customizability and broad range of products. Products can be used with or without the ATS and integrates well with other systems. Easy to use at all levels.
What is your favorite aspect of this product?
Ability to customize to meet our needs
What do you dislike most about this product?
sometimes config relies on the customer who may or may not be saavy in terms. This has greatly improved.
What recommendations would you give to someone considering this product?
Have a solid idea of your ideal workflow and what/how you need to report your data. iCIMS can work with you to meet efficiencies where they can and will tell you what is not possible or offer an alternative. Have a plan and resources to review your platform on a regular basis to make changes or add new products. Consider which products are most beneficial and can be bundled for optimal pricing.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Michael P.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Feb 2023
One of the best ATS solutions.
Likeliness to Recommend
What differentiates iCIMS Talent Cloud from other similar products?
There is no 100% solution in the TA space. This is a close as it gets and it must be configured to your process to be effective.
What is your favorite aspect of this product?
Reporting and Analytics. The volume and quality of the data is superb.
What do you dislike most about this product?
Support, it is all email or web based ticketing and you cannot speak to a person anymore.
What recommendations would you give to someone considering this product?
Spend the time to really understand and focus on the implementation and configurations. If you need to modify your process, do so during implementation.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Less Efficient Service
- Wastes Time
- Under Delivered
Please tell us why you think this review should be flagged.
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