
In Partnership With SelectHub

What is iCIMS Talent Cloud?
iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,000 customers, including 40 percent of the Fortune 100. The iCIMS Talent Cloud delivers enterprise hiring solutions across every stage of the talent journey.
Company Details
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In Partnership With SelectHub
iCIMS Talent Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
77 Likeliness to Recommend
4
Since last award
91 Plan to Renew
9
Since last award
67 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+54 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love iCIMS Talent Cloud?
Pros
- Security Protects
- Performance Enhancing
- Enables Productivity
- Reliable
Cons
- Wastes Time
- Under Delivered
- Charges for Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Candidate Experience Surveys
User Permissions
Customized Job Postings
Candidate Application Process
Employee Referrals
Onboarding and Training
Analytics and Reporting
Integration APIs
AI Capabilities
Mobile
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Ease of Customization
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
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iCIMS Talent Cloud Reviews
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Feb 2023
Product that continues to get better and better
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Michelle R.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Feb 2023
No Support, features do not work
Likeliness to Recommend
What differentiates iCIMS Talent Cloud from other similar products?
Icims has better brand recognition than other products. They have invested all their money in being known as a good ATS and very little in their product or their people.
What is your favorite aspect of this product?
The ability to text applicants is nice, but you can't change the area code of the number so then people think it is a scam and do not reply. It is cheaper to buy a cell phone then get icims for this one working feature.
What do you dislike most about this product?
The sales people were dishonest. They said they would design the website. Then after we sign the contract they say we design and they build. They then break out these hidden fees that were never mentioned, or in the contract, that you pay if you take too long to design your site. I decided to design and build ourselves so we have the flexibility to leave icims. For months they cant get our analytics to work and they wont work on our tickets or reply to us (I'm talking like 10-11 months with no reply). The interview scheduler also does not work and they cant fix it. You receive no support and no contact after implementation.
What recommendations would you give to someone considering this product?
Go with literally any other product. This one is terrible. They used their money to build a brand that is not real. The product, the service, implementation, and the sales people are all the worst I have delt with from any vendor, including ADP.
Pros
- Respectful
- Security Protects
Cons
- Less Efficient Service
- Less Effective Service
- Less Inspiring
Please tell us why you think this review should be flagged.

Shannon J.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
iCIMS Talent Cloud is a user-friendly product!
Likeliness to Recommend
What differentiates iCIMS Talent Cloud from other similar products?
iCIMS Talent Cloud is differentiated from other talent acquisition platforms in the following ways: Its offers Scalability. Customizable branding, Integration with other HR systems, Recruitment marketing, Reporting and analytics, User-friendly interface and Video Interviewing
What is your favorite aspect of this product?
is widely regarded as a robust and comprehensive platform that provides a wide range of tools and capabilities for managing the recruitment process
What do you dislike most about this product?
I can say that I do not have any negative experiences or issues with iCIMS Talent Cloud product at this time
What recommendations would you give to someone considering this product?
here are a few recommendations that may help others make a decision: Before making a decision, it's important to understand your company's specific needs and requirements for a talent acquisition platform. Research the product and its features to gain a understanding of what the platform can offer. You'll be better equipped to make a decision about whether it's the right fit for your organization's needs.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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