Infor (US), LLC

Infor M3

Composite Score

8.6 /10

CX Score

9.0 /10

54 Reviews Write a Review

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What is Infor M3?

Infor M3 is a cloud-based, manufacturing and distribution ERP system that leverages the latest technologies to provide an exceptional user experience and powerful analytics. Infor M3 and related CloudSuite industry solutions include industry-leading functionality for the chemical, distribution, equipment, fashion, food and beverage, and industrial manufacturing industries.

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Awards & Recognition

Infor M3 won the following awards in the Enterprise Resource Planning - Midmarket category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Infor M3 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor M3.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor M3?

1% Negative

3% Neutral

96% Positive

Pros

Trustworthy
Acts with Integrity
Fair
Altruistic

Feature Ratings

Average 78

Analytics and Reporting

Accounting and Financial Management

Customer Relationship Management

Industry Specific Capabilities

Human Capital Management

Supply Chain Management

Service Management

Procurement Management

Governance Risk and Compliance

BI and Performance Management

Job and Project Management

Vendor Capability Ratings

Average 81

Ease of Data Integration

Ease of IT Administration

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Vendor Support

Infor M3 Reviews

Role: Consultant
Industry: Food and Beverage
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Oct 2021

The choice of winners!

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Timothy S.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

Easy to use and highly customizable.

Likeliness to Recommend

10 /10

What differentiates Infor M3 from other similar products?

The ability to train non-IT employees to be able to be self reliant. They can create, save, and run their own queries as well as upload data which saves time with very little training. I particularly LOVE the query upload tools.

What is your favorite aspect of this product?

Query and uploads tools and the fact that I can save output on an existing table in a MS Access database.

What do you dislike most about this product?

Too much customization can lead to issues

What recommendations would you give to someone considering this product?

Highly recommend it, especially if you are in healthcare.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shalika M.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

An effective ERP for Pharma Manufacturing Industry

Likeliness to Recommend

8 /10

What differentiates Infor M3 from other similar products?

M3 as a product has wide variety of deployment methods, giving IT & business the ease/freedom to work. For mid-sized organisation it stands out as a go-to option!

What is your favorite aspect of this product?

While validating M3 for our Pharma customers, we found the base validation and test evidences provided by Infor to be very exhaustive and comprehensive. Infor understands the requirements outlined by the regulatory bodies (EMA, FDA etc.) and aligns the validation strategy accordingly. The vendor assessments required by regulatory bodies was also achieved as per procedures.

What do you dislike most about this product?

There was nothing specifically alarming or not impressive about this product.

What recommendations would you give to someone considering this product?

M3 is a good product and suited well for mid-sized Pharma manufacturing companies. Infor is well informed of the Pharma regulatory requirements and thus gives a good degree of confidence to “prospective” pharma customers while deciding an ERP for their organisation.

Pros

Trustworthy
Helps Innovate
Continually Improving Product
Reliable

Infor M3

What is Infor M3?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Data Quadrant Champion

Infor M3 Ratings

87 Likeliness to Recommend

99 Plan to Renew

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Infor M3?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Infor M3 Reviews

The choice of winners!

Likeliness to Recommend

Pros

Timothy S.

Easy to use and highly customizable.

Likeliness to Recommend

Pros

Shalika M.

An effective ERP for Pharma Manufacturing Industry

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Analytics and Reporting

Accounting and Financial Management

Customer Relationship Management

Industry Specific Capabilities

Human Capital Management

Supply Chain Management

Service Management

Procurement Management

Governance Risk and Compliance

BI and Performance Management

Job and Project Management

Vendor Capability Ratings

Ease of Data Integration

Ease of IT Administration

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Vendor Support