Interact Logo
Interact Logo
Interact

Interact

Composite Score
7.9 /10
CX Score
8.3 /10
Category
Interact
7.9 /10

What is Interact?

Intranet software that connects your organization. Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.

Company Details


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Awards & Recognition

Interact won the following awards in the Digital Workplace category

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Interact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Interact.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Interact?

0% Negative
8% Neutral
92% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

Task Management

95

Instant Messaging

94

Department Zones

90

Broadcast to TVs

90

Customizable Branding

89

Integrations

89

Networked Enterprise

89

Listings

89

Employee Engagement

88

Virtual Floor Plans

88

Home Page

88

Vendor Capability Ratings

Average 86

Ease of IT Administration

89

Availability and Quality of Training

88

Breadth of Features

87

Quality of Features

87

Vendor Support

87

Business Value Created

87

Usability and Intuitiveness

86

Ease of Customization

86

Ease of Implementation

84

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Interact Reviews

Freddy W.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Reliable business integration platform

Likeliness to Recommend

9 /10

What differentiates Interact from other similar products?

It allows integrations from other systems in a simple way and without having to resort to other tool for your implementation broker, for example, connect and integrate with Microsoft 365 applications that facilitates the team members who work with these packages and software can continue working in the same way and all this in real time and with sure that a system like this guarantees for cloud processes

What is your favorite aspect of this product?

What I like most is that we can connect with traditional applications, it puts access to different work systems without requiring others, allowing the collaboration as well as Create Complete Reports, each of these interactions rapidly and in real time, increasing the workflow and decreasing processed management problems

What do you dislike most about this product?

There is nothing that disgustes me is a good tool

What recommendations would you give to someone considering this product?

It is a flexible, complete and accessible platform for professionals as well as for monthly income from your organization since it does not lead to higher monthly cats, this tool puts at hand the implements for a correct Financier function from the cloud

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

John L S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Complete business management

Likeliness to Recommend

9 /10

What differentiates Interact from other similar products?

What most differentiates this tool from another is that it has a powerful integration system as well as the possibility of customizing processes depending on the industry in which you work, it connects quite quickly to all intranet processes even for new users

What is your favorite aspect of this product?

What I like the most is that the activities carried out can be programmed by applying the roles, and have authorization in one click, in addition to quite detailed reports of each process, grouping in the same tool functionalities that were previously carried out with different systems

What do you dislike most about this product?

What I don't like is that it does not have real-time chat, which would facilitate teamwork

What recommendations would you give to someone considering this product?

It is an accessible tool that also adapts to your professional functions, easy to integrate and will have notifications in real time. it is a good solution to manage your intranet personally

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Deborah T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Top- notch social intranet platform

Likeliness to Recommend

10 /10

What differentiates Interact from other similar products?

Interact is a top- notch social intranet platform that greatly meets our team's needs. It is feature rich and well designed. The digital workplace is easy to use, built with a modern look with flexible pricing, and collects their resources together to bring success to organizations. To add to that, it has robust capabilities and seamless integration with third party applications.

What is your favorite aspect of this product?

It has enabled team members to get connected and collaborate easily. It is easy to use and provides a central hub for documents and a way from teams to engage. Having our own intranet has enabled to work together and keep teams up to date with data. It is seamless integration with our existing applications like OneDrive has been an extension to enhanced productivity. Admin console is easy to manage and support is also excellent.

What do you dislike most about this product?

The workflow functionality is out of date and nedd to be upgraded.

What recommendations would you give to someone considering this product?

Great user experience and ensures flow of communication inside and outside the organization. It is cost effective social intranet solution that every organization should embrace to enhance productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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