Interact Logo
Interact Logo
Interact

Interact

Composite Score
7.9 /10
CX Score
8.3 /10
Category
Interact
7.9 /10

What is Interact?

Intranet software that connects your organization. Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.

Company Details


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Awards & Recognition

Interact won the following awards in the Digital Workplace category

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Interact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Interact.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Interact?

0% Negative
8% Neutral
92% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

Task Management

95

Instant Messaging

94

Department Zones

90

Broadcast to TVs

90

Customizable Branding

89

Integrations

89

Networked Enterprise

89

Listings

89

Employee Engagement

88

Virtual Floor Plans

88

Home Page

88

Vendor Capability Ratings

Average 86

Ease of IT Administration

89

Availability and Quality of Training

88

Breadth of Features

87

Quality of Features

87

Vendor Support

87

Business Value Created

87

Usability and Intuitiveness

86

Ease of Customization

86

Ease of Implementation

84

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Interact Reviews

Daniel C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

''Fantastic product''

Likeliness to Recommend

10 /10

What differentiates Interact from other similar products?

With Interact we have been able to realize a positive change in our business community in and out of the business, in within it has greatly contributed to the collaboration of team and worker and also outside the there we have managed to release a perfect product pleasing our customer, there has also been an increased performance and a smooth workflow.

What is your favorite aspect of this product?

Interact is very easy to install, build and manage by non-technical staff. It has a great author experience. It is easy to use. It is flexible. Very intuitive. Has a great collaborative feature.

What do you dislike most about this product?

Actually have nothing to dislike.

What recommendations would you give to someone considering this product?

They have a great educative, responsible support team that will provide with you all that you need to have your case settled also an extensive and advantageous feature that will just perfect your business environment to the best you can imagine with this I boldly do recommend the use of this software for any other person having a consideration on it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Johnson B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

The best workflow booster

Likeliness to Recommend

10 /10

What differentiates Interact from other similar products?

In any given company, organization, or agency the working environment is considered as a factor to consider so much when it comes to the kind of product or work output expectations, having given the Interact away in our organization it has shown up more than we thought, it has created the best working environment for workers and our customers building a strong working community. The functionality is just great where it creates a wide range of connections, keeps the whole workplace organized.

What is your favorite aspect of this product?

My favorite aspect is that this platform is easy to install and use with non-technical works to be done so many workers are able to work with it without getting through training lessons that may be time-consuming and also expensive. It has the capability to cause an increase in production for its smooth workflow . With the ability to get suggestions and opinions this help in growing better with great perfection of products that please our customers increasing the profits which is a favorable contribution for the well being of the organization.

What do you dislike most about this product?

The platform is well-pleasing with no dislike.

What recommendations would you give to someone considering this product?

It is my great pleasure to recommend using this software in both small and great organizations for its beneficial features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Albert F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Intuitive tool to organize communication flow

Likeliness to Recommend

10 /10

What differentiates Interact from other similar products?

Interact is easy to use and packed with tons of features that is build to connect people together. It offers integration with apps we use, like Microsoft 365. It is also secure , flexible and cost effective intranet solution. Likewise, it provides a centralized place of storing organization information. It is an intuitive tool to organize communication flow across the whole of our organization.

What is your favorite aspect of this product?

We were looking for an intranet solution that would bring people together in our company and Interact was the best solution. It satisfied all the needs of every department in our organization. Having a single place of accessing information helps improved flow of communication and increase collaboration. Building communities of different work types as improved collaboration and increased innovation since they can engage and share ideas easily. Also, the mobile intranet has enabled our employees to connect even when on the move.

What do you dislike most about this product?

The workflows to us was not as extensive as we expected it to be.

What recommendations would you give to someone considering this product?

Using interact has changed how we work as employees and the experience is great. It has given us a flow of communication outside and inside the organization. I recommend using interact because of its ease of use, flexibility and a product that is well managed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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