Interact Logo
Interact Logo
Interact

Interact

Composite Score
7.9 /10
CX Score
8.3 /10
Category
Interact
7.9 /10

What is Interact?

Intranet software that connects your organization. Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.

Company Details


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Awards & Recognition

Interact won the following awards in the Digital Workplace category

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Interact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Interact.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Interact?

0% Negative
8% Neutral
92% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

Task Management

95

Instant Messaging

94

Department Zones

90

Broadcast to TVs

90

Customizable Branding

89

Integrations

89

Networked Enterprise

89

Listings

89

Employee Engagement

88

Virtual Floor Plans

88

Home Page

88

Vendor Capability Ratings

Average 86

Ease of IT Administration

89

Availability and Quality of Training

88

Breadth of Features

87

Quality of Features

87

Vendor Support

87

Business Value Created

87

Usability and Intuitiveness

86

Ease of Customization

86

Ease of Implementation

84

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Interact Reviews

Sarah T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Improves employee communication and collboration.

Likeliness to Recommend

10 /10

What differentiates Interact from other similar products?

Interact is an excellent intanet platform that has offered our organization a two- way communication that has helped our employees to engage and collaborate in an effective way. All our users are impressed with how it is easy to use and access information even when on the move. Naviagtion is easy and also information sharing has been simplified. Our remote working and the ones working in field have connected more and easily using the intranet.It is just a powerful intranet platfrom to use and establish effective communication.

What is your favorite aspect of this product?

My favourite thing about the product is a how it updates information and provides relevant data. It does not duplicate data or dump outdated information on site.The search functionality is powerful and helps locating information fast.It offers full collaboration functionality that helps us to develop a team culture that is functioning. It has solved all our communication and collaboration issues. With Interact , it has provided a single platfrom that brings together all our departments , information and employees.

What do you dislike most about this product?

The only thing that was a drawback to us was the bulk dowloading of docuemnts that was time consuiming.

What recommendations would you give to someone considering this product?

I highy recommend Interact to organization looking forward to improve communication and collaboration among their employees. It is a dynamic platform that can help improve the culture of empolyees and maintian a stable flow of information by providing a two -way engangement process. It is a great way to stay connected and work towards a common goal.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Yash L.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

All solutions with best management in one Tool.

Likeliness to Recommend

9 /10

What differentiates Interact from other similar products?

A tool which make together all like organization content and documents with very easy to use and in this creating, editing and finding content its very simple to do in this and provide innovative features and make our content very professional in look and if any duplicated content is there then alerts or notification is provide to us and through profile and we can see our employee all activity and also provide information of interest and skill which help to employee to know each other better and also we can add our unique fields in this and gives us best customisable homepages which help us to achieve our goals.

What is your favorite aspect of this product?

To be a successful businessman with having great strategy and in this interact very supportive like provide Best features and in minute we can create online forms and streamline business very easily and save much time of our team member and also provide newsfeed to keep updated our team members and through this tool all people can be engaged easily by virtual and we send information to multi channels whatever we can track also and there SMS system is also there when we need to contact employees quickly and also provide digital workplace integrations so it also very usefull.

What do you dislike most about this product?

In this we use but didn't get any such issues that make us disappoint or create any problem but yes they can bring some more features by upgrade.

What recommendations would you give to someone considering this product?

If you want a tool with all features and easy to use no skill required much to use and provide invaluable Insight into how our internet is performing and through social ability this tool give employees more way to of communicating and collaborating and all this you can handle through apps also so you can do in mobile also this all features provided and wnat to save time and net less workflow then its best your half work of business it can handle easily and very innovative and impactful everyone should prefer.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Beth C.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2020

Unbeatable customer service.

Likeliness to Recommend

10 /10

What differentiates Interact from other similar products?

The customer service is top notch. No matter what issues/challenges we may face with implementing this robust intranet, Interact is always there to help us get past those hurdles (even if they are entirely internal/specific to us).

What is your favorite aspect of this product?

The people of Interact. :)

What do you dislike most about this product?

It can be difficult to customize, particularly for those who don't have programming experience.

What recommendations would you give to someone considering this product?

Chat with others (like me) who have used it before you make your decision.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Caring

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