
What is Interact?
Intranet software that connects your organization. Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
1
Since last award
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Interact?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Management
Instant Messaging
Department Zones
Broadcast to TVs
Customizable Branding
Integrations
Networked Enterprise
Listings
Employee Engagement
Virtual Floor Plans
Home Page
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Breadth of Features
Quality of Features
Vendor Support
Business Value Created
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Interact Reviews
Robert E.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Build communication flow across your organization
Likeliness to Recommend
What differentiates Interact from other similar products?
Interact is packed with rich features that help our communication across our organization to flow smoothly. Its seamless integration with our existing tools like Microsoft 365 has helped our communication to stay connected and flow between the connected applications. Another attractive thing about Interact is how data is centralized in one place helping us to access what we need faster and easier. With the robust intranet analytics, we are able to gain valuable insight into how our communication is performing and identify issues as well. It is easy to use and affordable tool for our organization.
What is your favorite aspect of this product?
Interact provides content management capabilities that have helped us stay productive and engage with our content easily. We can all access data in a central place and with the reach editing tools distribute our content fresh to promote our content to our audience. From time to time we can offer surveys to our employees and measure their sentiments through the real-time data we get. The ease of creating homepages that display different kinds of information is amazing. Interact has transformed how we communicate across our organization. Its ease of use has caused adaptation to be much simpler.
What do you dislike most about this product?
It has so many rich features that can be overwhelming to new users. We have received reports about many new users being confused about which features to use.
What recommendations would you give to someone considering this product?
Interact is best suited for large organizations that frequently create surveys. It is a great tool for helping employees communicate across the organization. It ensures everyone stays updated and on the same page. Its ease of use, rich features, reliability, and flexibility make it stand out from other similar products. I recommend using this product to build communication flow across your organization.
Pros
- Continually Improving Product
- Effective Service
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.

Vivian T. D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
An excellent telecommuting tool
Likeliness to Recommend
What differentiates Interact from other similar products?
This is a system that works completely and functionally in terms of sharing information or delivering tasks in real time, unlike other tools, this is one of the most flexible, allowing fluid communication and delivery of work in less time, it does not require of extensive training to implement it organizationally and its project management system goes further to meet all the possible areas that a professional should cover
What is your favorite aspect of this product?
Something that undoubtedly seems to me to be an efficient functionality is its communication system, there are no interruptions and it allows processes to be carried out in teams, it is an ideal tool for those who want to work remotely or who in turn control processes carried out carried out by some other member of the team, since even the visualization is quite understandable allowing to have everything and everyone organized
What do you dislike most about this product?
I have no problems with this platform, on the contrary, it has helped me to fulfill my functions
What recommendations would you give to someone considering this product?
It is a good tool for collaboration and remote process management, its adaptability is quite high, especially in these times when professionals have had to devise ways to continue with their functions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jeremiah T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Excellent intranet system
Likeliness to Recommend
What differentiates Interact from other similar products?
The reason why we chose to use Interact is its ease of use and the collaborative features that it offers. Interact integrates with major instant messaging platforms giving users the ability to communicate and collaborate in real-time from within the same platform. It is full of features designed to connect your entire organization; from your people and tools to your company culture. The robust search functionality is what we were looking for since we had a large amount of data to access. Its search engine is second to none. The pricing is also affordable to fit every kind of organization.
What is your favorite aspect of this product?
Interact level of client support we receive, not just if and when things go wrong. Our client has given us some excellent advice and examples of how we can get the most out of the platform. On a technical level, the intranet has good integrations with some of our business applications (OneDrive) which helps it feel like a natural extension of the productivity tools we already use. The application looks great, is pretty simple to use, and is easy to look after as an administrator.
What do you dislike most about this product?
The picture library is clunky to use and some of the features require some level of experience therefore training is required.
What recommendations would you give to someone considering this product?
When using Interact makes sure you do the work internally first so that you know what you want from your intranet. Interact will have some good suggestions, but every company is different, and the fact that you can do almost anything with the platform means you need a clear vision for how you want it to look.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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