Interact Logo
Interact Logo
Interact

Interact

Composite Score
7.9 /10
CX Score
8.3 /10
Category
Interact
7.9 /10

What is Interact?

Intranet software that connects your organization. Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.

Company Details


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Awards & Recognition

Interact won the following awards in the Digital Workplace category

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Interact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Interact.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Interact?

0% Negative
8% Neutral
92% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

Task Management

95

Instant Messaging

94

Department Zones

90

Broadcast to TVs

90

Customizable Branding

89

Integrations

89

Networked Enterprise

89

Listings

89

Employee Engagement

88

Virtual Floor Plans

88

Home Page

88

Vendor Capability Ratings

Average 86

Ease of IT Administration

89

Availability and Quality of Training

88

Breadth of Features

87

Quality of Features

87

Vendor Support

87

Business Value Created

87

Usability and Intuitiveness

86

Ease of Customization

86

Ease of Implementation

84

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Interact Reviews

Robert E.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Build communication flow across your organization

Likeliness to Recommend

10 /10

What differentiates Interact from other similar products?

Interact is packed with rich features that help our communication across our organization to flow smoothly. Its seamless integration with our existing tools like Microsoft 365 has helped our communication to stay connected and flow between the connected applications. Another attractive thing about Interact is how data is centralized in one place helping us to access what we need faster and easier. With the robust intranet analytics, we are able to gain valuable insight into how our communication is performing and identify issues as well. It is easy to use and affordable tool for our organization.

What is your favorite aspect of this product?

Interact provides content management capabilities that have helped us stay productive and engage with our content easily. We can all access data in a central place and with the reach editing tools distribute our content fresh to promote our content to our audience. From time to time we can offer surveys to our employees and measure their sentiments through the real-time data we get. The ease of creating homepages that display different kinds of information is amazing. Interact has transformed how we communicate across our organization. Its ease of use has caused adaptation to be much simpler.

What do you dislike most about this product?

It has so many rich features that can be overwhelming to new users. We have received reports about many new users being confused about which features to use.

What recommendations would you give to someone considering this product?

Interact is best suited for large organizations that frequently create surveys. It is a great tool for helping employees communicate across the organization. It ensures everyone stays updated and on the same page. Its ease of use, rich features, reliability, and flexibility make it stand out from other similar products. I recommend using this product to build communication flow across your organization.

Pros

  • Continually Improving Product
  • Effective Service
  • Respectful
  • Helps Innovate

Vivian T. D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

An excellent telecommuting tool

Likeliness to Recommend

9 /10

What differentiates Interact from other similar products?

This is a system that works completely and functionally in terms of sharing information or delivering tasks in real time, unlike other tools, this is one of the most flexible, allowing fluid communication and delivery of work in less time, it does not require of extensive training to implement it organizationally and its project management system goes further to meet all the possible areas that a professional should cover

What is your favorite aspect of this product?

Something that undoubtedly seems to me to be an efficient functionality is its communication system, there are no interruptions and it allows processes to be carried out in teams, it is an ideal tool for those who want to work remotely or who in turn control processes carried out carried out by some other member of the team, since even the visualization is quite understandable allowing to have everything and everyone organized

What do you dislike most about this product?

I have no problems with this platform, on the contrary, it has helped me to fulfill my functions

What recommendations would you give to someone considering this product?

It is a good tool for collaboration and remote process management, its adaptability is quite high, especially in these times when professionals have had to devise ways to continue with their functions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jeremiah T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Excellent intranet system

Likeliness to Recommend

10 /10

What differentiates Interact from other similar products?

The reason why we chose to use Interact is its ease of use and the collaborative features that it offers. Interact integrates with major instant messaging platforms giving users the ability to communicate and collaborate in real-time from within the same platform. It is full of features designed to connect your entire organization; from your people and tools to your company culture. The robust search functionality is what we were looking for since we had a large amount of data to access. Its search engine is second to none. The pricing is also affordable to fit every kind of organization.

What is your favorite aspect of this product?

Interact level of client support we receive, not just if and when things go wrong. Our client has given us some excellent advice and examples of how we can get the most out of the platform. On a technical level, the intranet has good integrations with some of our business applications (OneDrive) which helps it feel like a natural extension of the productivity tools we already use. The application looks great, is pretty simple to use, and is easy to look after as an administrator.

What do you dislike most about this product?

The picture library is clunky to use and some of the features require some level of experience therefore training is required.

What recommendations would you give to someone considering this product?

When using Interact makes sure you do the work internally first so that you know what you want from your intranet. Interact will have some good suggestions, but every company is different, and the fact that you can do almost anything with the platform means you need a clear vision for how you want it to look.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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