Intuit

Intuit QuickBooks

Composite Score

8.8 /10

CX Score

9.0 /10

91 Reviews Write a Review

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What is Intuit QuickBooks?

QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions[2] that accept business payments, manage and pay bills, and payroll functions

Company Details

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Awards & Recognition

Intuit QuickBooks won the following awards in the Payroll category

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2025 Data Quadrant Gold Medalist

Latest Award, 2025

6 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Gold Medalist

2024

6 Top Rated Capabilities

4 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience

2023

5 Top Rated Capabilities

2 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience

2022

Intuit QuickBooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intuit QuickBooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

80 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 85%
Conflict Resolution:: 92%
Strategy & Innovation:: 82%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intuit QuickBooks?

4% Negative

4% Neutral

92% Positive

Pros

Saves Time
Respectful
Security Protects
Acts with Integrity

Feature Ratings

Average 83

Accounting Systems Interface

Tax Form Preparation

Direct Deposit

Self Service Portal

Taxation Deduction

Benefits Calculation

Time and Attendance

Vacation and Leave Tracking

Retirement Plan Tracking

HR Systems Interface

Compensation Management

Vendor Capability Ratings

Average 82

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Intuit QuickBooks Reviews

Richard P.

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Solid and dependable.

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

Quickbooks has the biggest reputation.

What is your favorite aspect of this product?

Easy to customize product list.

What do you dislike most about this product?

Sort features are a little buggy.

What recommendations would you give to someone considering this product?

Compare your options, but this is a name with a lot of trust.

Pros

Reliable
Performance Enhancing
Unique Features
Includes Product Enhancements

Temur D.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Many useful features for tracking time

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

This product stands out in comparison to others with the breadth of features and ease of its use

What is your favorite aspect of this product?

An ability to track time with as much detail as possible

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

This product will fit you in spite of the size of the company you're running, highly recommended

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Navlok G.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Fantastic Product, Solves Accounting headaches

Likeliness to Recommend

9 /10

What differentiates Intuit QuickBooks from other similar products?

It's GUI is so beautifully designed that it is very easy to use.

What is your favorite aspect of this product?

Cloud Accounting

What do you dislike most about this product?

I don't find any problem in using this product.

What recommendations would you give to someone considering this product?

Please go for it it is a great product.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Intuit QuickBooks

What is Intuit QuickBooks?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Intuit QuickBooks Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Intuit QuickBooks?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Benefits Calculation Ability to calculate benefits

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

HR Systems Interface Ability to interface with the organization’s HR system.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Intuit QuickBooks Reviews

Richard P.

Solid and dependable.

Likeliness to Recommend

Pros

Temur D.

Many useful features for tracking time

Likeliness to Recommend

Pros

Navlok G.

Fantastic Product, Solves Accounting headaches

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Accounting Systems Interface

Tax Form Preparation

Direct Deposit

Self Service Portal

Taxation Deduction

Benefits Calculation

Time and Attendance

Vacation and Leave Tracking

Retirement Plan Tracking

HR Systems Interface

Compensation Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training