Intuit QuickBooks Logo Award Winner Product Badge
Intuit QuickBooks Logo Award Winner Product Badge
Intuit

Intuit QuickBooks

Composite Score
8.8 /10
CX Score
9.0 /10
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Intuit QuickBooks
8.8 /10

What is Intuit QuickBooks?

QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions[2] that accept business payments, manage and pay bills, and payroll functions

Company Details

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Awards & Recognition

Intuit QuickBooks won the following awards in the Payroll category

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Intuit QuickBooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intuit QuickBooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intuit QuickBooks?

4% Negative
4% Neutral
92% Positive

Pros

  • Saves Time
  • Respectful
  • Security Protects
  • Acts with Integrity

Feature Ratings

Average 83

Accounting Systems Interface

85

Tax Form Preparation

85

Direct Deposit

85

Self Service Portal

84

Taxation Deduction

84

Benefits Calculation

82

Time and Attendance

82

Vacation and Leave Tracking

81

Retirement Plan Tracking

80

HR Systems Interface

80

Compensation Management

79

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Implementation

85

Usability and Intuitiveness

85

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Availability and Quality of Training

79

Intuit QuickBooks Reviews

Tanya K.

  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Easy to learn and essential for financials

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

It is easy to use

What is your favorite aspect of this product?

Exports to pdf are easy and quick. I can trust that financials are kept accurately and securely.

What do you dislike most about this product?

Some of the account matching features are somewhat confusing to use.

What recommendations would you give to someone considering this product?

Intuit QuickBooks is best software for small startup businesses

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Effective Service

fazlin m.

  • Role: Human Resources
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Impressive with payroll processing.

Likeliness to Recommend

9 /10

What differentiates Intuit QuickBooks from other similar products?

Efficient with timely payroll processing. Secure storage of all employees data. Excellent with leave tracking and calculation. Impressive to integrate with finance

What is your favorite aspect of this product?

Excellent with payroll processing and reporting. Reliable with leave tracking and calculation. Great with time and attendance.

What do you dislike most about this product?

Most excellent for payroll management and no challenges.

What recommendations would you give to someone considering this product?

Impressive with Payroll processing and time and attendance. The report are accurate and easy to understand. Reliable with secure storage of employees data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

STEVEN R.

  • Role: Vendor Management
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jul 2021

FANTASTIC PRODUCT

Likeliness to Recommend

9 /10

What differentiates Intuit QuickBooks from other similar products?

THE DIFFERENCE THAT QUICKBOOKS IS FROM THE OTHER PRODUCTS IS THE DETAIL OF THEIR PLATFORM (DESKTOP) I HAVE BEEN USING IT FOR ALMOST 3 YEARS .

What is your favorite aspect of this product?

IT IS THE DESKTOP PLATFORM. IT IS SO EASY TO RECORD AND DOCUMENT EVERYTHING. FROM PAYROLL TO VENDOR PAY.

What do you dislike most about this product?

NOTHING I LIKE EVERYTHING ABOUT THIS PRODUCT.

What recommendations would you give to someone considering this product?

THEY OFFER A 30 - 60 DAY FREE TRAIL AND DISCOUNT ON QUICKBOOKS PRODUCTS.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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