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Intuit QuickBooks Logo Award Winner Product Badge
Intuit

Intuit QuickBooks

Composite Score
8.8 /10
CX Score
9.0 /10
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Intuit QuickBooks
8.8 /10

What is Intuit QuickBooks?

QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions[2] that accept business payments, manage and pay bills, and payroll functions

Company Details

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Awards & Recognition

Intuit QuickBooks won the following awards in the Payroll category

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Intuit QuickBooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intuit QuickBooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intuit QuickBooks?

4% Negative
4% Neutral
92% Positive

Pros

  • Saves Time
  • Respectful
  • Security Protects
  • Acts with Integrity

Feature Ratings

Average 83

Accounting Systems Interface

85

Tax Form Preparation

85

Direct Deposit

85

Self Service Portal

84

Taxation Deduction

84

Benefits Calculation

82

Time and Attendance

82

Vacation and Leave Tracking

81

Retirement Plan Tracking

80

HR Systems Interface

80

Compensation Management

79

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Implementation

85

Usability and Intuitiveness

85

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Availability and Quality of Training

79

Intuit QuickBooks Reviews

Dominik B.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

functional but limited in capabilities

Likeliness to Recommend

6 /10

What differentiates Intuit QuickBooks from other similar products?

very similar to xero but less capable

What is your favorite aspect of this product?

cloud based and quick to learn user experience

What do you dislike most about this product?

lack of integration with useful software and business tools

What recommendations would you give to someone considering this product?

consider other options on the market, in particular xero at same cost but more capability

Pros

  • Fair
  • Trustworthy
  • Effective Service
  • Caring

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Productive

Gillian C.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

" Intuit QuickBooks Online And it's Services "

Likeliness to Recommend

9 /10

What differentiates Intuit QuickBooks from other similar products?

Management of entire cash flow and expenses. Inventory and order management. Multi-device and mobile SSO.

What is your favorite aspect of this product?

Payroll generation and online invoicing

What do you dislike most about this product?

Since we implemented it, nothing we can regret at all.

What recommendations would you give to someone considering this product?

I would like to guarantee them of encrypt finance management

Pros

  • Helps Innovate
  • Reliable
  • Generous Negotitation
  • Continually Improving Product

shreekeerti s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Intuit QuickBooks in action

Likeliness to Recommend

9 /10

What differentiates Intuit QuickBooks from other similar products?

Self explanatory with clean UI design

What is your favorite aspect of this product?

Capability to auto download bank statements and reconcile them accordingly

What do you dislike most about this product?

Since it's implementation it has been performing superb

What recommendations would you give to someone considering this product?

May you all embrace use of intuit QuickBooks

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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