


What is IRONSCALES?
IRONSCALES is the leader in AI-powered email security protecting over 15,000 global organizations from advanced phishing threats. As the pioneer of adaptive AI, we detect and remediate attacks like business email compromise (BEC), account takeovers (ATO), and zero-days that other solutions miss. By combining the power of AI and continuous human insights, we safeguard inboxes, unburden IT teams, and turn employees into a vital part of cyber defense across enterprises and managed service providers. IRONSCALES is headquartered in Atlanta, Georgia. To learn more, visit www.ironscales.com or follow us on X @IRONSCALES.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IRONSCALES?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Anti-Spoofing Protection
O365 integration
User Flagging of Suspicious Emails
Phishing Protection
Administrator Email Processing
Bulk Remediation
Administrator Dashboard and Reporting
Malware Blocking
Email Account Protection
End-User Warnings in Email Client Software
Threat intelligence Information
Vendor Capability Ratings
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Ease of Customization
Breadth of Features
IRONSCALES: Email Security powered by AI and Human Insights
IRONSCALES Reviews
Dustin B.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
Easy to use, implement, and administer, fantastic!
Likeliness to Recommend
What differentiates IRONSCALES from other similar products?
Cost, customer service, ease of integration, administration, training & quarterly collaboration w/ account representative. There are a lot of positives on this product. Much better than anything Barracuda has. Have used this product for 4.5 years. Barracuda allows a lot of spam in vs Ironscales.
What is your favorite aspect of this product?
Number one aspect of Ironscales is that if 250 employees receive a suspicious/malicious email, once reported it removes it from all mailboxes, which will save a ton of support calls, etc.. and this feature increases security to allow no one to click a link if one exists. The other feature that saves some administrative headache is the auto-percentage adjustments for Spam & Phishing categories (i.e. 70% spam enabled means that any emails that are seen as 70% suspect as spam are stopped and do not appear in the users' mailboxes and get auto-remediated.)-same as Phishing).
What do you dislike most about this product?
Only factor would be cost, but I'd rather pay more for a good, solid product, rather than having nothing.
What recommendations would you give to someone considering this product?
If you want a great, solid product with awesome capabilities and easy to use and implement, this is the software for your company. Customer Service is excellent, very few issues, and are in constant contact with our Account Representatives (whom are always "spot on" in getting back to us). Ironscales uses red banners that make it easy for anyone to see that the email is either suspicious/malicious, and or comes from an external sender.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Walter N.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Apr 2023
Great product with high ROI
Likeliness to Recommend
What differentiates IRONSCALES from other similar products?
Ease of use and great customer success managers
What is your favorite aspect of this product?
The community
What do you dislike most about this product?
Campaign automation doesn't exist... yet.
What recommendations would you give to someone considering this product?
If you're a lean IT team and have office 365 or G suite. This is tool and company you should strongly consider.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Mike S.
- Role: Information Technology
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Apr 2023
Wide variety of features and constantly improving.
Likeliness to Recommend
What differentiates IRONSCALES from other similar products?
Ironscales listens to their users and implements requested features.
What is your favorite aspect of this product?
I like that Ironscales has phishing simulation training as well as protection.
What do you dislike most about this product?
Honestly there isn't anything that I don't like.
What recommendations would you give to someone considering this product?
Go for it! You won't be disappointed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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