IRONSCALES Logo Award Winner Product Badge
IRONSCALES Logo Award Winner Product Badge
IronScales Ltd

IRONSCALES

Composite Score
8.9 /10
CX Score
9.1 /10
Category
IRONSCALES
8.9 /10

What is IRONSCALES?

IRONSCALES is the leader in AI-powered email security protecting over 15,000 global organizations from advanced phishing threats. As the pioneer of adaptive AI, we detect and remediate attacks like business email compromise (BEC), account takeovers (ATO), and zero-days that other solutions miss. By combining the power of AI and continuous human insights, we safeguard inboxes, unburden IT teams, and turn employees into a vital part of cyber defense across enterprises and managed service providers. IRONSCALES is headquartered in Atlanta, Georgia. To learn more, visit www.ironscales.com or follow us on X @IRONSCALES.

Company Details


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Awards & Recognition

IRONSCALES won the following awards in the Cloud Email Security category

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IRONSCALES Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IRONSCALES.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IRONSCALES?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 89

Anti-Spoofing Protection

92

O365 integration

92

User Flagging of Suspicious Emails

90

Phishing Protection

90

Administrator Email Processing

89

Bulk Remediation

89

Administrator Dashboard and Reporting

87

Malware Blocking

87

Email Account Protection

86

End-User Warnings in Email Client Software

86

Threat intelligence Information

85

Vendor Capability Ratings

Average 86

Vendor Support

93

Product Strategy and Rate of Improvement

90

Ease of IT Administration

89

Ease of Implementation

88

Availability and Quality of Training

88

Quality of Features

86

Ease of Data Integration

85

Usability and Intuitiveness

83

Business Value Created

83

Ease of Customization

82

Breadth of Features

82

IRONSCALES Reviews

Dustin B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to use, implement, and administer, fantastic!

Likeliness to Recommend

10 /10

What differentiates IRONSCALES from other similar products?

Cost, customer service, ease of integration, administration, training & quarterly collaboration w/ account representative. There are a lot of positives on this product. Much better than anything Barracuda has. Have used this product for 4.5 years. Barracuda allows a lot of spam in vs Ironscales.

What is your favorite aspect of this product?

Number one aspect of Ironscales is that if 250 employees receive a suspicious/malicious email, once reported it removes it from all mailboxes, which will save a ton of support calls, etc.. and this feature increases security to allow no one to click a link if one exists. The other feature that saves some administrative headache is the auto-percentage adjustments for Spam & Phishing categories (i.e. 70% spam enabled means that any emails that are seen as 70% suspect as spam are stopped and do not appear in the users' mailboxes and get auto-remediated.)-same as Phishing).

What do you dislike most about this product?

Only factor would be cost, but I'd rather pay more for a good, solid product, rather than having nothing.

What recommendations would you give to someone considering this product?

If you want a great, solid product with awesome capabilities and easy to use and implement, this is the software for your company. Customer Service is excellent, very few issues, and are in constant contact with our Account Representatives (whom are always "spot on" in getting back to us). Ironscales uses red banners that make it easy for anyone to see that the email is either suspicious/malicious, and or comes from an external sender.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Walter N.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Great product with high ROI

Likeliness to Recommend

10 /10

What differentiates IRONSCALES from other similar products?

Ease of use and great customer success managers

What is your favorite aspect of this product?

The community

What do you dislike most about this product?

Campaign automation doesn't exist... yet.

What recommendations would you give to someone considering this product?

If you're a lean IT team and have office 365 or G suite. This is tool and company you should strongly consider.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Mike S.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Wide variety of features and constantly improving.

Likeliness to Recommend

10 /10

What differentiates IRONSCALES from other similar products?

Ironscales listens to their users and implements requested features.

What is your favorite aspect of this product?

I like that Ironscales has phishing simulation training as well as protection.

What do you dislike most about this product?

Honestly there isn't anything that I don't like.

What recommendations would you give to someone considering this product?

Go for it! You won't be disappointed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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