isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.3 /10
CX Score
8.5 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Benefits Administration category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
14% Neutral
82% Positive

Pros

  • Respectful
  • Caring
  • Acts with Integrity
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 80

Payroll Integration

82

Self Service Portal

81

User and Enrollment Management

81

Archiving and Reporting

80

Contributions and Payment Tracking

80

Regulatory Compliance

79

Benefits Administration

79

Provider Management

77

Vendor Capability Ratings

Average 77

Breadth of Features

80

Vendor Support

80

Availability and Quality of Training

79

Ease of IT Administration

79

Business Value Created

79

Ease of Implementation

78

Quality of Features

77

Ease of Customization

75

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

75

Ease of Data Integration

74

isolved People Cloud Reviews

Victoria L.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Easy to Customize

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

The true single database for all employee information is a large differentiator.

What is your favorite aspect of this product?

The ability to customize the system.

What do you dislike most about this product?

Some of the build out pieces such as the scheduling feature. The feature is basic and could use additional build outs.

What recommendations would you give to someone considering this product?

If you are looking for an easy to use, customizable system with a full-suite, this is a great product.

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Fair

Carolyn S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Isolved- a great option for small to mid-sized emp

Likeliness to Recommend

6 /10

What differentiates isolved People Cloud from other similar products?

Because it is a smaller company, I believe they are more attuned to the clients’ needs.

What is your favorite aspect of this product?

Customer service

What do you dislike most about this product?

The reporting module

What recommendations would you give to someone considering this product?

It is a good product for small to mid sized employers. It is very customizable in terms of which products you can install.

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Saves Time

Lisa C.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy and Intuitive

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Being a small business, the level of customer services we receive is very important. With Isolved I feel like we matter. Always fast reliable customer service.

What is your favorite aspect of this product?

I love the people Cloud, it gives our employees access to all of their information

What do you dislike most about this product?

I have a hard time building my own custom reports

What recommendations would you give to someone considering this product?

No payroll is to complex.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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