isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.3 /10
CX Score
8.5 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Benefits Administration category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
14% Neutral
82% Positive

Pros

  • Respectful
  • Caring
  • Acts with Integrity
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 80

Payroll Integration

82

Self Service Portal

81

User and Enrollment Management

81

Archiving and Reporting

80

Contributions and Payment Tracking

80

Regulatory Compliance

79

Benefits Administration

79

Provider Management

77

Vendor Capability Ratings

Average 77

Breadth of Features

80

Vendor Support

80

Availability and Quality of Training

79

Ease of IT Administration

79

Business Value Created

79

Ease of Implementation

78

Quality of Features

77

Ease of Customization

75

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

75

Ease of Data Integration

74

isolved People Cloud Reviews

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted May 2022

Great customer service!

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Saves Time
  • Respectful
  • Client Friendly Policies

Katie S.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2022

Excellent product!

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

Quality of support team

What is your favorite aspect of this product?

Ease and the search option

What do you dislike most about this product?

Occasional tech issues

What recommendations would you give to someone considering this product?

Keep in mind that you have an actual person to reach out to with issues/help and not a generic number that keeps you on hold for 3 hours.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Cons

  • Security Frustrates

Kim S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use and great customer support.

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

I really haven't used many other products to compare. iSolved is easy to use and customizable when needed.

What is your favorite aspect of this product?

It saved me time when implemented. I started with time management in order to streamline time off tracking, payroll, and compensation. Then moved into Benefits management. It has been a time saver.

What do you dislike most about this product?

There are somethings that the system does not do well, example note section for manager review only. I know there is note section and we use though viewed by both manager and employee. When we have coaching sessions or discussions we want to record a summary of what was discussed. There is not a decent way to do in system.

What recommendations would you give to someone considering this product?

There are so many features that you need to make sure what you need. It is easy to get lost in the platform. Pay for what you need then figure out if other modules are necessary and beneficial to your organization.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Helps Innovate

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