isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.4 /10
CX Score
8.5 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Benefits Administration category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Caring
  • Acts with Integrity
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 80

Payroll Integration

83

Self Service Portal

81

User and Enrollment Management

81

Archiving and Reporting

80

Contributions and Payment Tracking

80

Benefits Administration

79

Regulatory Compliance

79

Provider Management

78

Vendor Capability Ratings

Average 77

Breadth of Features

80

Vendor Support

80

Ease of IT Administration

79

Availability and Quality of Training

79

Business Value Created

79

Ease of Implementation

78

Quality of Features

77

Usability and Intuitiveness

76

Ease of Customization

75

Ease of Data Integration

75

Product Strategy and Rate of Improvement

75

isolved People Cloud Reviews

Samantha G.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Ease of use and great customer service!

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

The customer service. Every time I call in they are friendly, caring, and eager to help me.

What is your favorite aspect of this product?

I like the ease of employee time punches. They punch in on the time clock and it flows right into the online site. I also like that it shows me on a report any missing punches from employees.

What do you dislike most about this product?

Some things can be hard to find, however, after speaking with customer service they showed me to use the search bar. When you search something (direct deposit) it will show you the steps to take to find where it is.

What recommendations would you give to someone considering this product?

Be patient, learn the system, and rely on customer service to help.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Apr 2022

Great Customer Service and Easy to Use

Likeliness to Recommend

8 /10

Pros

  • Effective Service
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Melissa F.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Fun & Functional without bleeding the bankroll

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

They have more features than other products on the market.

What is your favorite aspect of this product?

I love the usability of this product. It is quite user friendly and has resulted in an increased employee engagement with buy-in and participation from our staff.

What do you dislike most about this product?

Some features that are not used seem pretty basic and obvious that they should be developed already when they are not.

What recommendations would you give to someone considering this product?

Ask deep questions about EDI feeds, how each one works and is billed. We were duped into thinking that we needed fewer license feeds than we actually do resulting in delayed implementation of EDI feeds.

Pros

  • Unique Features
  • Acts with Integrity
  • Includes Product Enhancements
  • Trustworthy

Cons

  • Under Delivered
  • Less Transparent

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