isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.5 /10
CX Score
8.5 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Payroll category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

75 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
12% Neutral
84% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 84

Direct Deposit

88

Taxation Deduction

84

Tax Form Preparation

83

Benefits Calculation

82

Self Service Portal

82

Retirement Plan Tracking

81

Time and Attendance

81

Compensation Management

80

HR Systems Interface

80

Vacation and Leave Tracking

79

Accounting Systems Interface

78

Vendor Capability Ratings

Average 77

Breadth of Features

79

Vendor Support

79

Business Value Created

79

Ease of IT Administration

79

Availability and Quality of Training

78

Ease of Implementation

78

Quality of Features

77

Ease of Data Integration

76

Usability and Intuitiveness

76

Product Strategy and Rate of Improvement

75

Ease of Customization

74

isolved People Cloud Reviews

Samantha C.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Overall satisfied

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

It's very user-friendly for end users, meaning less training involved

What is your favorite aspect of this product?

The fact that my ATS and HCM is integrated into one system. This makes onboarding very easy.

What do you dislike most about this product?

Editing timecards should be easier than it currently is. There are a lot of clicks involved if a manager/supervisor needs to edit. I also wish I had more insight into the status of tickets. Sometimes my client services representative is on it with immediate responses, other times I will go weeks with no response and will have to follow up on a ticket myself - especially if the Time and Attendance has to get involved. Time and Attendance are exceptionally terrible at working/completing new tickets.

What recommendations would you give to someone considering this product?

I would highly recommend iSolved if you have a team of IT people who know how to work there way around a HCM themselves. If you are a small company and need more immediate support, there might be better alternatives for certain situations. Overall, iSolved has helped me to become more efficient as a one-person HR department for a staff of over 50 people.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Cons

  • Charges for Enhancements
  • Slower Product Innovation
  • Less Efficient Service

Jesse G.

  • Role: Human Resources
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Isolved makes my job so much easier! Good service!

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

Isolved People Cloud has a great service and wonderful Customer Service!

What is your favorite aspect of this product?

The Payroll system is wonderful, we've been using it for 5 years and have never had a major problem.

What do you dislike most about this product?

The HRIS aspect can be a little clunky, looking forward to continuous improvements!

What recommendations would you give to someone considering this product?

Great value, nice clean website, excellent customer service.

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair
  • Role: Human Resources
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2023

Easy to use, no issues

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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