isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.5 /10
CX Score
8.5 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Payroll category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
12% Neutral
84% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 84

Direct Deposit

88

Taxation Deduction

84

Tax Form Preparation

83

Benefits Calculation

82

Self Service Portal

82

Retirement Plan Tracking

81

Time and Attendance

81

Compensation Management

80

HR Systems Interface

80

Vacation and Leave Tracking

79

Accounting Systems Interface

78

Vendor Capability Ratings

Average 77

Breadth of Features

79

Vendor Support

79

Business Value Created

79

Ease of IT Administration

79

Availability and Quality of Training

78

Ease of Implementation

78

Quality of Features

77

Ease of Data Integration

76

Usability and Intuitiveness

76

Product Strategy and Rate of Improvement

75

Ease of Customization

74

isolved People Cloud Reviews

Kim S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use and great customer support.

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

I really haven't used many other products to compare. iSolved is easy to use and customizable when needed.

What is your favorite aspect of this product?

It saved me time when implemented. I started with time management in order to streamline time off tracking, payroll, and compensation. Then moved into Benefits management. It has been a time saver.

What do you dislike most about this product?

There are somethings that the system does not do well, example note section for manager review only. I know there is note section and we use though viewed by both manager and employee. When we have coaching sessions or discussions we want to record a summary of what was discussed. There is not a decent way to do in system.

What recommendations would you give to someone considering this product?

There are so many features that you need to make sure what you need. It is easy to get lost in the platform. Pay for what you need then figure out if other modules are necessary and beneficial to your organization.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Helps Innovate
  • Role: Human Resources
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2022

Knowledgeable service reps, easy to use

Likeliness to Recommend

10 /10

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Shaun T.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Good Product Support has waned since vendor buyout

Likeliness to Recommend

7 /10

What differentiates isolved People Cloud from other similar products?

This product is more all inclusive than what we previously used.

What is your favorite aspect of this product?

I enjoy the integration between iSolved Hire and iSolved.

What do you dislike most about this product?

I would like to see more customization around the fields for employee documents and employee notes.

What recommendations would you give to someone considering this product?

I would get a demo and ask for a reference.

Pros

  • Respectful
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Inhibits Innovation
  • Less Performance Enhancing
  • Less Efficient Service

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