isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.3 /10
CX Score
8.4 /10
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In Partnership With SelectHub

Software Claimed

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Workforce Management - Midmarket category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

6% Negative
11% Neutral
83% Positive

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 77

Facial Recognition Time Clock

85

Time Capture

80

Absence Management

79

Shift Management

78

Workforce Dashboards and Reporting

78

Attendance Management and Policies

78

Time Capture Physical

77

Staffing

77

Rate Policies

76

Workforce Scheduling

76

Labor Costing and Splitting

76

Vendor Capability Ratings

Average 76

Breadth of Features

80

Business Value Created

79

Ease of Implementation

78

Vendor Support

77

Quality of Features

77

Ease of IT Administration

77

Availability and Quality of Training

76

Ease of Customization

76

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

76

Ease of Data Integration

75

isolved People Cloud Reviews

Jessica J.

  • Role: Finance
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Highly recommend Isolved

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

I have not compared to other products.

What is your favorite aspect of this product?

The service is very user-friendly.

What do you dislike most about this product?

I have sometimes had to wait long periods of time before getting resolution on an issue.

What recommendations would you give to someone considering this product?

I would recommend they purchase this product.

Pros

  • Trustworthy
  • Caring
  • Saves Time
  • Respectful

Lori P.

  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Easy to use, would like to negotiate pricing

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

Compared to another large payroll company I have used, iSolved is easier to use and the customer service is better. I don't have to ask as many questions because I can find things in a clear location most of the time; if there is a question it's answered in a timely manner 99% of the time. Payroll is not complicated; the steps are clear and all on one page.

What is your favorite aspect of this product?

I like being able to learn something on my own and feeling secure in what I am doing, and I feel 99% confident with iSolved because I know where to find the answers.

What do you dislike most about this product?

There are a couple of reports that don't function correctly, so I have to manipulate them outside of iSolved to get what I need; there aren't enough filter options. The "app" has also had continued issues for our hourly employees punching in and out, so I have to punch in for them occasionally.

What recommendations would you give to someone considering this product?

Definitely ask questions, do a demo, get training and compare to other companies before making a final decision. I was using iSolved, left for another well-known company and was very frustrated; so I went back to iSolved. They have better customer service when I can't figure something out on my own.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Melanie B.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Great Product

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

It is user friendly

What is your favorite aspect of this product?

The ease of use

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

I would recommend

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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