isolved People Cloud Logo
isolved People Cloud Logo
iSolved

isolved People Cloud

Composite Score
8.5 /10
CX Score
8.6 /10
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In Partnership With SelectHub

Software Claimed
isolved People Cloud
8.5 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Human Capital Management - Midmarket category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

3% Negative
13% Neutral
84% Positive

Pros

  • Respectful
  • Fair
  • Acts with Integrity
  • Reliable

Feature Ratings

Average 81

Payroll Administration

86

Employee Record

86

Reporting and Analytics

86

Benefits Administration

81

Time and Attendance

81

Talent Acquisition

81

Position Management

81

Learning and Development

80

Leave Management

80

Talent Management

79

Performance Management

78

Vendor Capability Ratings

Average 78

Breadth of Features

80

Business Value Created

80

Product Strategy and Rate of Improvement

80

Ease of IT Administration

79

Quality of Features

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Implementation

78

Usability and Intuitiveness

77

Ease of Customization

76

Ease of Data Integration

76

isolved People Cloud Reviews

James H.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Well constructed. We depend on iSolved.

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

iSolved HR has available, knowledgable service teams to address on-going business questions. The system is modular to meet budget constraints. We have determined clear value in iSolved's holistic approach to the employee life-cycle and have grown from using one module to almost all modules within the first 18months. During the COVID-19 pandemic, the iSolved team was fast to create functionality, reporting and instruction related to changing legislation and client needs. Reports are easy to find and use, laid out well, concise and informative.

What is your favorite aspect of this product?

We have multiple entities withing iSolved, our ease of movement between them and ability to see the entire organization in one place is very helpful.

What do you dislike most about this product?

Implementations. We have been through a number of implementations to grow our relationship with iSolved. We pay for implementation but from iSolved it feels like we lack good and consistent communication about the process, sufficient training and a clear outline of progress. This makes us concerned about staying on time and being properly trained. The implementation managers seem to lack sufficient perspective on what our operations entail for implementing on our side and thus timelines do not reflect our own milestones either.

What recommendations would you give to someone considering this product?

Commit, but micromanage the implementation. (Implementation is short-term, we recognize the long-term value)

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

Jackie L.

  • Role: C-Level
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Excellent Cost/Benefit compared to prior solution.

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Robust system that is accessible for both admin and employees.

What is your favorite aspect of this product?

Recordkeeping options.

What do you dislike most about this product?

Limitations on fields that should have an "updated" date option rather than just original effective dates (i.e. 401k)

What recommendations would you give to someone considering this product?

Compare experience with someone who does recordkeeping in a similar manner to verify that you are receiving the most applicable comparison.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

David T.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

This is the only system I have ever used

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

I have nothing to compare it to, this is the only system I have ever used

What is your favorite aspect of this product?

It is very easy to manuever throughout the portal

What do you dislike most about this product?

It doesn't seem very easy to get customization, or upgrade requests that would be beneficial to me & my needs approved or considered

What recommendations would you give to someone considering this product?

I like the product, I would tell them to get it

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

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