Ivalua Customer Reviews 2025 | SoftwareReviews

Ivalua

Composite Score

7.1 /10

CX Score

7.1 /10

31 Reviews Write a Review

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What is Ivalua?

The Ivalua Strategic Sourcing solution provides a comprehensive, intuitive and collaborative toolset to automate sourcing of 100% of your spend no matter how simple or complex, tactical or strategic the sourcing process is. Ivalua helps you to effectively manage all your spend and suppliers on a single platform to generate value across the Source-to-Pay cycle.

Company Details

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Awards & Recognition

Ivalua won the following awards in the Strategic Sourcing category

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2024 Data Quadrant Gold Medalist

2024

4 Top Rated Capabilities

7 Top Rated Features

2024

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

4 Top Rated Features

2023

2 Top Rated Capabilities

2 Top Rated Features

2022

Ivalua Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ivalua.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

4
Since last award

91 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 80%
Negotiation and Contract:: 77%
Conflict Resolution:: 85%
Strategy & Innovation:: 84%
Service Experience:: 88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ivalua?

3% Negative

12% Neutral

85% Positive

Pros

Efficient Service
Saves Time
Caring
Trustworthy

Feature Ratings

Average 82

Spend Analysis

Supplier Management

Community Support

Auction Management

Capacity Management

Procurement Management

Catalog Management

ERFx

Workflow Management

eAuction Functionality

Communications

Vendor Capability Ratings

Average 79

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ivalua Reviews

Jummon K.

Role: Consultant
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2021

Great Flexibility To Configure P2P Platform

Likeliness to Recommend

9 /10

What differentiates Ivalua from other similar products?

End to end secure procurement process

What is your favorite aspect of this product?

Service & Support,

What do you dislike most about this product?

Product update takes time

What recommendations would you give to someone considering this product?

Its a great product with minimal customization & they have great support too

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Adeyemi A.

Role: Finance
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2021

Easy to use, but a bit pricey.

Likeliness to Recommend

7 /10

What differentiates Ivalua from other similar products?

it is very user friendly

What is your favorite aspect of this product?

the user friendliness

What do you dislike most about this product?

nothing that i dislike

What recommendations would you give to someone considering this product?

not applicable

Pros

Enables Productivity
Efficient Service
Effective Service
Respectful

Cons

Commodity Features
Less Generous

Mobi D.

Role: Consultant
Industry: Education
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Jan 2021

Powerful Tool For Suppliers & Stakeholders

Likeliness to Recommend

8 /10

What differentiates Ivalua from other similar products?

Ability to support 3rd parties & easy integration

What is your favorite aspect of this product?

Supports S2C & P2P

What do you dislike most about this product?

Nothing much so far, still learning the product but really productive

What recommendations would you give to someone considering this product?

Pros

Performance Enhancing
Enables Productivity
Effective Service
Caring

Ivalua

What is Ivalua?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

Ivalua Ratings

84 Likeliness to Recommend

4 Since last award

91 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Ivalua?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Spend Analysis Includes data visibility and quality, supplier ranking, and compliance and reporting.

Supplier Management Supplier collaboration, including Quarterly Business Review Meetings, Scorecards, KPI and SLAs.

Community Support Highly personal support service to both buyer and supplier communities, ensuring proposal uptake and supplier help.

Auction Management Includes bid management, bidder management and buyer notifications.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

ERFx Evaluation and scoring of supplier responses.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

eAuction Functionality The ability to provide forward, reverse, Japanese, Dutch, and English step auctions.

Communications Includes communication portals or secure messaging or automated alerts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ivalua Reviews

Jummon K.

Great Flexibility To Configure P2P Platform

Likeliness to Recommend

Pros

Adeyemi A.

Easy to use, but a bit pricey.

Likeliness to Recommend

Pros

Cons

Mobi D.

Powerful Tool For Suppliers & Stakeholders

Likeliness to Recommend

Pros

4
Since last award

1
Since last award

2
Since last award

Feature Ratings

Spend Analysis

Supplier Management

Community Support

Auction Management

Capacity Management

Procurement Management

Catalog Management

ERFx

Workflow Management

eAuction Functionality

Communications

Vendor Capability Ratings

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support