
What is Jaggaer?
Putting you on the path to savings & efficiency with a robust platform to manage all your sourcing processes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jaggaer?
Pros
- Reliable
- Performance Enhancing
- Security Protects
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Supplier Management
Catalog Management
eAuction Functionality
Capacity Management
Procurement Management
Spend Analysis
Auction Management
Communications
Workflow Management
ERFx
Market Assessment
Vendor Capability Ratings
Quality of Features
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Vendor Support
Ease of Customization
Jaggaer Reviews

Saurav S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Best Spend Management Tool
Likeliness to Recommend
What differentiates Jaggaer from other similar products?
Working in a paid media department, we continuously need to update our campaign budget allocation and spends along with signed PO or Contract as we handle multiple clients and their marketing budget, hence we have been using Jaggaer. The tool fits our requirements and every department has their own customization done according to their needs. The tool also a communication platform which you can use to reach out to your vendor with the regards your contract or budget allocation or any issues. This has increased our efficiency as well as our professionalism.
What is your favorite aspect of this product?
The favorite part for me is that the Jaggaer development team has a feedback platform where the users leave their issues and requirements and the team take every feedback positively and work on those feedback.
What do you dislike most about this product?
The platform can be a little slow which can irritate you at times. Also, the customer support team can be inconsistent in tier responses and solving your issues.
What recommendations would you give to someone considering this product?
Go for it and understand the tool and how you want to use it to best of its capability. It is a wonderful tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Riya K.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jan 2025
Fantastic product
Likeliness to Recommend
What differentiates Jaggaer from other similar products?
The platform offers robust supplier management capabilities, with tools to manage supplier information, performance, and risk. This focus enables companies to maintain better supplier relationships and ensure compliance and performance standards are met
What is your favorite aspect of this product?
As a global player, Jaggaer supports multiple languages and currencies, making it well-suited for multinational organizations. It also complies with various international regulations and standards, facilitating easier implementation across different regions.
What do you dislike most about this product?
While Jaggaer offers industry-specific solutions, some users feel that the platform can be less flexible when tailored customization is required. Customizing workflows or integrating with specialized third-party applications may require additional time and resources.
What recommendations would you give to someone considering this product?
While Jaggaer offers integration capabilities, users may encounter challenges when integrating the platform with legacy systems or non-standardized applications in their existing tech stack. Some ease on this could be useful
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Good integration capabilities
Likeliness to Recommend
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
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