Jama Software Inc

Jama Connect

Composite Score

8.4 /10

CX Score

8.2 /10

52 Reviews Write a Review

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What is Jama Connect?

Jama Software provides the leading platform for requirements, risk and test management, Jama Connect. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, minimize effort spent on proving compliance, and wasteful rework. Teams can manage requirements, risk and end-to-end traceability across the lifecycle, with flexibility to support various engineering disciplines and development methodologies.

Company Details

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Awards & Recognition

Jama Connect won the following awards in the Requirements Management category

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Jama Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jama Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jama Connect?

3% Negative

2% Neutral

95% Positive

Pros

Efficient Service
Performance Enhancing
Respectful
Trustworthy

Feature Ratings

Average 87

Traceability

Version Management

Reusability

Artifact Management

Collaboration

Generative AI

Change Management

Test Case Generator

Certification Templates

Agile Work Management

Task Prioritization

Vendor Capability Ratings

Average 85

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Also Featured in...

Application Lifecycle Management

Score 8.1

View Jama Connect in this category (opens in a new tab)

Jama Connect Reviews

Role: Consultant
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Good Software for Medical Devices

Likeliness to Recommend

8 /10

Pros

Reliable
Effective Service
Caring
Respectful

Eric P.

Role: Operations
Industry: Electronics
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Product is easy to use and very intuitive.

Likeliness to Recommend

10 /10

What differentiates Jama Connect from other similar products?

User Friendly tool

What is your favorite aspect of this product?

Tool is very intuitive to use;

What do you dislike most about this product?

Usage of reporting template. This is the only aspect which is not user friendly

What recommendations would you give to someone considering this product?

Consider deeply your architecture vs JAMA project structure for a long term approach

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mike O.

Role: Industry Specific Role
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

A comprehensive and one of the best tools.

Likeliness to Recommend

9 /10

What differentiates Jama Connect from other similar products?

My team is using Jama Connect and has found this tool as a well-engineered solution and provides the best solution for project management. It has been utilized in many departments of our company for test management, DR handling, risk management, and document management. And it is doing wonders.

What is your favorite aspect of this product?

It helped in creating a link with our clients and we can deliver projects before the deadline. The review module is assisting us a lot and providing us with a better tool for coordination. Its task management is very clear and we can divide and hand over workload to our team effortlessly. It is quite a Swift project completion and delivery. Helping us in Better management of workload and Better client relationship. Provides Transparency.

What do you dislike most about this product?

The integration feature is not working adequately for us and we found it hard to link it with 3rd source. There should be more customization to make it more flexible especially in its report templates. No other thing I could think of as its demerit.

What recommendations would you give to someone considering this product?

JamaConnect has been a wonderful experience for us and since we are contented with it that’s why I think it is a great tool for organizations irrespective of the size of the industry. The traceability of this tool is s well structured and is good to manage product requirements. But what bothered us is its limited flexibility and integration. So in these two scenarios, I think Jama Connect is not a suitable option.

Pros

Continually Improving Product
Performance Enhancing
Efficient Service
Client Friendly Policies

Jama Connect

What is Jama Connect?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

Jama Connect Ratings

92 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Jama Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation including identifying gaps and the impact of changes.

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Reusability Ability to re-use requirements across projects/products.

Artifact Management Unique identification and management of individual requirements or by-products of requirements.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Generative AI Generate content for optimization and integration to perform product matching, categorization, or competitor analysis.

Change Management Ability to manage the approval of and changes to requirement artefacts.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Certification Templates Built-in templates for the compliance to standards.

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Task Prioritization Ability to assign a priority to tasks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Application Lifecycle Management

Jama Connect Reviews

Good Software for Medical Devices

Likeliness to Recommend

Pros

Eric P.

Product is easy to use and very intuitive.

Likeliness to Recommend

Pros

Mike O.

A comprehensive and one of the best tools.

Likeliness to Recommend

Pros

Feature Ratings

Traceability

Version Management

Reusability

Artifact Management

Collaboration

Generative AI

Change Management

Test Case Generator

Certification Templates

Agile Work Management

Task Prioritization

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement