Jama Software Inc

Jama Connect

Composite Score

8.2 /10

CX Score

8.5 /10

38 Reviews Write a Review

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What is Jama Connect?

Jama Software provides the leading platform for requirements, risk and test management, Jama Connect. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, minimize effort spent on proving compliance, and wasteful rework. Teams can manage requirements, risk and end-to-end traceability across the lifecycle, with flexibility to support various engineering disciplines and development methodologies.

Company Details

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Awards & Recognition

Jama Connect won the following awards in the Application Lifecycle Management category

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2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

8 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact

2024

2023 Data Quadrant Champion

2023

5 Top Rated Capabilities

10 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

Jama Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jama Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jama Connect?

0% Negative

3% Neutral

97% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Client Friendly Policies

Feature Ratings

Average 83

Resource Planning

Automation

Visual Analysis Design

Artifact Management

Analytics and Reporting

Workflow Management

Bug Tracking & Issue Mgmt

Agile Work Management

Traceability

ALM Integration

Managed Artifact Repository

Vendor Capability Ratings

Average 81

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Also Featured in...

Requirements Management

Score 8.4

View Jama Connect in this category (opens in a new tab)

Jama Connect Reviews

Stella W.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2023

Jama is the best ALM tool out there.

Likeliness to Recommend

8 /10

What differentiates Jama Connect from other similar products?

I’ve discovered Jama to be a fantastic tool for managing the needs of my projects. It has a straightforward user layout but also offers lots of customization options for the requirements of my own business. This software is crucial to my job in the medical device business for tracking both internal and external regulatory requirements.

What is your favorite aspect of this product?

The user UI, page-to-page navigation, and accessibility are all excellent. It is very convenient and simple to comprehend the mappings between different test artifacts and STLC phases (Design spec, requirements, TCs, Reviews, and defects). It allows users to send feedback and add tags, and it keeps track of all requirement changes and records of who made them.

What do you dislike most about this product?

No major issues. I believe that having access to a few more sample projects and pieces of sample material would have aided me in setting up Jama earlier rather than later.

What recommendations would you give to someone considering this product?

I like having the option to associate or tag the requirements with particular organizations or stakeholders. Additionally, I like being able to connect business requirements with system requirements, and test cases, and keep track on a visual monitor. Based on user input, Jama constantly innovates and incorporates new features. The level of customer care is excellent. The level of granularity that requirements allow for is fantastic! It is an amazing tool with a lot of great features and is completely recommended by me.

Pros

Helps Innovate
Continually Improving Product
Reliable
Unique Features

Cons

Vendor's Interest First

Ky N.

Role: Student Academic
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Easy and Efficient

Likeliness to Recommend

6 /10

What differentiates Jama Connect from other similar products?

The one significant key difference is live traceability.

What is your favorite aspect of this product?

All team members can manage and collaborate on different requirements and risks at the same time

What do you dislike most about this product?

The pricing is a bit high for smaller businesses.

What recommendations would you give to someone considering this product?

The ability to save time and reduce the hassle of finding changes.

Pros

Performance Enhancing
Enables Productivity
Unique Features
Effective Service

Trinh N.

Role: Student Academic
Industry: Consulting
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Apr 2023

Great product!

Likeliness to Recommend

9 /10

What differentiates Jama Connect from other similar products?

The live traceability is a game changer allowing for all processes to be on track.

What is your favorite aspect of this product?

My favorite would be the live traceability.

What do you dislike most about this product?

I had a one time issue where login took long and required multiple refreshing.

What recommendations would you give to someone considering this product?

Easy and high performing!

Pros

Continually Improving Product
Effective Service
Saves Time
Helps Innovate

Jama Connect

What is Jama Connect?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

Jama Connect Ratings

88 Likeliness to Recommend

1 Since last award

93 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Jama Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Resource Planning Assigning resources to activities and estimates to manage workloads, support project management, and ensure completion of work related to ALM artifacts, including dashboards to manage multiple teams

Automation Manual activities such as traceability, test generation, artifact state changes, integrations, and artifact creation can be automated to streamline ALM work.

Visual Analysis Design Can create and manage context diagrams, business process models, use cases, data flow diagrams, sequence diagrams, data models, and UI mockups, etc.

Artifact Management ALM artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Workflow Management Custom workflows can be created, managed, and monitored for artifacts, processes and practices to govern and streamline ALM work.

Bug Tracking & Issue Mgmt Supports the ability to create tests and acceptance criteria and assign, prioritize, track, and resolve tests,related bugs, and issues.

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Managed Artifact Repository Artifacts are stored in version controlled repository that supports check out, update, check-in, and collaboration across multiple types and workspaces.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Requirements Management

Jama Connect Reviews

Stella W.

Jama is the best ALM tool out there.

Likeliness to Recommend

Pros

Cons

Ky N.

Easy and Efficient

Likeliness to Recommend

Pros

Trinh N.

Great product!

Likeliness to Recommend

Pros

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Feature Ratings

Resource Planning

Automation

Visual Analysis Design

Artifact Management

Analytics and Reporting

Workflow Management

Bug Tracking & Issue Mgmt

Agile Work Management

Traceability

ALM Integration

Managed Artifact Repository

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Ease of Data Integration

Ease of Implementation

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