Jama Connect Logo
Jama Connect Logo
Jama Software Inc

Jama Connect

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Jama Connect
8.1 /10

What is Jama Connect?

Jama Software provides the leading platform for requirements, risk and test management, Jama Connect. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, minimize effort spent on proving compliance, and wasteful rework. Teams can manage requirements, risk and end-to-end traceability across the lifecycle, with flexibility to support various engineering disciplines and development methodologies.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Jama Connect won the following awards in the Application Lifecycle Management category

Filter By

Jama Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jama Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

92 Plan to Renew

82 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jama Connect?

0% Negative
4% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Client Friendly Policies

Feature Ratings

Average 84

Resource Planning

88

Workflow Management

86

Visual Analysis Design

85

Artifact Management

85

Analytics and Reporting

84

Bug Tracking & Issue Mgmt

84

Automation

82

Agile Work Management

82

ALM Integration

82

Traceability

82

Managed Artifact Repository

80

Vendor Capability Ratings

Average 81

Ease of Customization

88

Ease of IT Administration

86

Ease of Data Integration

85

Ease of Implementation

82

Business Value Created

82

Quality of Features

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

80

Availability and Quality of Training

77

Vendor Support

75

Jama Connect Reviews

Angeline T.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

A must for Automation; terrible customer service

Likeliness to Recommend

8 /10

What differentiates Jama Connect from other similar products?

The possibilities to integrate this tool within our IT-landcape and with our other engineering tools is for us a leverage to success.. Also it was easy to navigate amoung different baselines and projects.

What is your favorite aspect of this product?

Icons are easy to understand Adding new projects in jama along with the TC templates, can be done in minutes Ability to lock our Test cases and Results so that our data is safe and secured

What do you dislike most about this product?

customer service team just try to close the tickets even though there is a problem in design. it seems customer service only care about coding bugs and not design issues. In addition, when I report an issue if (that is a new feature) I needed to log in the new feature in a different community.

What recommendations would you give to someone considering this product?

I would consider this software if you are okay without the help of tech support. I honestly felt that they were zero help to my organization and we had to figure out everything on our own.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Khalil S.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2024

Great tool, easy to use but a bit pricey.

Likeliness to Recommend

8 /10

What differentiates Jama Connect from other similar products?

Intuitive and ease of use

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Financial cost

What recommendations would you give to someone considering this product?

If you have the budget it’s worthy

Pros

  • Caring
  • Respectful
  • Friendly Negotiation
  • Helps Innovate

Marko S.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

Cons

  • Commodity Features

Most Popular Jama Connect Comparisons