

What is Jama Connect?
Jama Software provides the leading platform for requirements, risk and test management, Jama Connect. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, minimize effort spent on proving compliance, and wasteful rework. Teams can manage requirements, risk and end-to-end traceability across the lifecycle, with flexibility to support various engineering disciplines and development methodologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
92 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jama Connect?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Resource Planning
Workflow Management
Visual Analysis Design
Artifact Management
Analytics and Reporting
Bug Tracking & Issue Mgmt
Automation
Agile Work Management
ALM Integration
Traceability
Managed Artifact Repository
Vendor Capability Ratings
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Jama Connect Reviews

Angeline T.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2023
A must for Automation; terrible customer service
Likeliness to Recommend
What differentiates Jama Connect from other similar products?
The possibilities to integrate this tool within our IT-landcape and with our other engineering tools is for us a leverage to success.. Also it was easy to navigate amoung different baselines and projects.
What is your favorite aspect of this product?
Icons are easy to understand Adding new projects in jama along with the TC templates, can be done in minutes Ability to lock our Test cases and Results so that our data is safe and secured
What do you dislike most about this product?
customer service team just try to close the tickets even though there is a problem in design. it seems customer service only care about coding bugs and not design issues. In addition, when I report an issue if (that is a new feature) I needed to log in the new feature in a different community.
What recommendations would you give to someone considering this product?
I would consider this software if you are okay without the help of tech support. I honestly felt that they were zero help to my organization and we had to figure out everything on our own.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Khalil S.
- Role: Consultant
- Industry: Engineering
- Involvement: Initial Implementation
Submitted Nov 2024
Great tool, easy to use but a bit pricey.
Likeliness to Recommend
What differentiates Jama Connect from other similar products?
Intuitive and ease of use
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Financial cost
What recommendations would you give to someone considering this product?
If you have the budget it’s worthy
Pros
- Caring
- Respectful
- Friendly Negotiation
- Helps Innovate
Please tell us why you think this review should be flagged.
Marko S.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Mar 2023
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Caring
- Respectful
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
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